Senior Domain Architect for a Top Ten US Insurance Carrier

Capgemini is seeking a highly motivated and detail-oriented Senior Domain Architect for a top 10 US Insurance Carrier.

This role is for a Domain Architect responsible for Service Operations. In this capacity, you will oversee call center customer and agent interactions across all business units. The focus will be on utilizing a variety of solutions, including automation and AI, to enhance customer experience, reduce costs, and optimize operational efficiency.

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Locations: Argentina, Brazil, Colombia and Mexico

Responsibilities

Design and guide the development of integrated solutions, ensuring alignment with architectures, strategies, and security standards.

Identify and assess emerging technologies, communicating their impact and relevance to business partners.

Apply technical expertise to enhance IT structures, collaborating with developers and partners to meet architecture and integration requirements.

Plan and manage the integration of new components, advancing systems integration and automation capabilities.

Lead domain-level architecture improvements, mentoring developers and ensuring alignment with enterprise architecture.

Design user experiences (UX) and interfaces (UI) that enhance customer satisfaction and business operations.

Deliver domain architecture solutions, supporting continuous improvement and establishing non-functional requirements.

Requirements

Total Work Experience

• Minimum Required: 4-6 years
• Preferred: 7-9 years
• P&C insurance experience preferred
• Development experience preferred
• IT experience preferred

Work Experience in the architecture field

• Minimum Required: 1-3 years

English Proficiency

• Minimum Required: Intermediate

Required Education

• Minimum Required: Bachelor's Degree (Science, Engineering, IT preferred)

Other Education

• TOGAF certification or other, preferred

Other Critical Skills:

• Communication: Intermediate
• Presentation: Intermediate
• Influence: Intermediate

Software / Tool Skills:

• Visio or other: Intermediate (4-6 Years)
• Office Suite (Word, Excel, PowerPoint) Intermediate (4-6 Years)

Work schedule: 8am - 5pm PST, flexible.

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development
10. Performance Bonus

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/