Who We Are
Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.
About The Job
The Client Services Team empowers our clients to harness the full potential of their software and services, ensuring they achieve measurable business value and desired outcomes. As a Principal Consultant, you will be a strategic advisor, guiding clients through tailored software solutions that drive their business forward. Your role will center on ensuring clients fully embrace our products, continuously optimizing their operations through the application of cutting-edge technology and Brightly Software products.
Your expertise in software consulting will be crucial, allowing you to navigate complex client environments, manage multiple stakeholders, and deliver impactful, data-driven solutions. This role is less about managing physical assets and more about elevating the client’s business through technology.
Ideal candidates will have a proven background in consulting, particularly in SaaS environments, and excel in strategic, high-impact client engagements.
What You Will Do
- Develop strong relationships with client stakeholders at all levels, including executive, management, technical, and administrative.
- Identify, document, and deliver desired client business outcomes through strategic consulting, budgeting, and forecasting.
- Ensure the satisfaction and success of your client portfolio, measured by NPS and retention rates.
- Develop and share best practices in client-experience management, and mentor team members in effective consulting techniques.
- Conduct regular client asset data health checks, provide recommendations, and perform capital planning reviews to showcase achieved business outcomes.
- Lead critical initiatives, serve as a subject matter expert, and influence the work of others within your discipline.
- Enhance the adoption of Brightly Software Products by delivering data-driven insights and industry standard processes. Advocate for clients within the organization, ensuring their needs are met.
- Foster an inclusive culture and promote diversity of thought both internally and externally.
- Lead and participate in team and corporate projects to promote innovation and continuous improvement. Provide training on new processes and software platforms as needed.
- Stay updated with Brightly Software Product knowledge and industry trends.
- Generate and provide reports for internal company projects and financials.
You'll Benefit From
Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html.
The pay range for this position is $105,910 - $181,560 and the annual incentive target is 15% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
Q ualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.
What You Need
- BA/BS degree
- 10+ years of experience in consulting or a similar role with significant experience in SaaS or related fields.
- Proven expertise in negotiation, client management, scope management, and consensus building within a technology context.
- Deep understanding of SaaS operations and implementation.
- Proficiency in PSA tools and the Microsoft Office suite.
- Willingness to travel as needed (about 25-30% travel anticipated)
- Strong analytical and diagnostic skills
- Ability to thrive in a dynamic, fast-paced environment, managing multiple complex projects simultaneously.
- Commitment to data-driven decision-making and metrics management.
- Outstanding communication, collaboration, and project management skills.
What Makes You a Standout
- Experience in diverse software implementation environments across various industries such as Education, Industrial, Manufacturing, or Government.
- Software architecture or system integration background.
- Familiarity with software development lifecycles and agile methodologies.
The Brightly culture
We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.
We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That’s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool including protected veterans or individuals with disabilities. Reach out and we are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our team members are working effectively in a remote, virtual environment adding to our ability to offer more flexibility on how you handle your time.
Bring your curiosity and creativity and help us craft tomorrow!
#brightly
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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