Welcome to Ista Solutions, your go-to remote staffing solutions provider. We understand the challenges businesses face when managing their workflows and finding the right people to execute their vision. That's why we exist—to be your dedicated partner in growth. Here are some reasons why our services are a must-have for your business: -We provide tailor-made workflow solutions that cater to your unique business requirements, helping you streamline your operations, reduce the turnaround time, and maximize efficiency. -Our agents are skilled, experienced, and solely focused on your company. They are trained to deliver outstanding results while working closely with your team and adhering to your company's culture. -We leverage our global resources to provide comprehensive support for your business, including technical assistance, billing services, and recruitment. This way, you can focus on growing your business while we take care of the back-end operations. At Ista Solutions, we believe in the power of building strong relationships with our clients. We strive to be your long-term partner in success, providing ongoing support and guidance to help you navigate through any challenges that may arise. We understand the importance of transparency and honesty in business. That's why we pride ourselves on being open, ethical, and straightforward in all our client interactions. Without Ista, healthcare companies commonly face: -Overburdened workforce -Increased demand for productivity -The need to reduce operational costs -The lack of specialized expertise in-house -Difficulty finding reliable remote staff We know that these problems can have a big effect on the growth and success of your business, which is why we're here to offer you complete remote staffing solutions. Whether you need customer service support, technical assistance, or a team of virtual assistants, we have the expertise to help you achieve your business goals.

Job description

ISTA Solutions, an outsourcing/offshoring company, is in search of skilled and passionate Outbound Call Centre Sales Agent to join our team in South Africa. In this role, you will be responsible for following up with warm leads. Your primary objective is to engage potential clients and secure sign-ups.

Work Hours: This role requires you to work US based hours (EST) (15h00 - 24h00 SAST).

Requirements

Key Responsibilities:

Follow-Up on Leads: Reach out to warm leads who have shown interest in dental services for nursing homes.
Service Promotion: Clearly and persuasively communicate the benefits of dental service packages tailored for nursing home residents.
Close Sales: Use your sales skills to encourage potential patients to sign up for our services.
Customer Relationship Management: Maintain accurate records of interactions with potential patients in the CRM system, ensuring all follow-ups and tasks are documented.
Customer Service: Provide exceptional customer service by answering any queries, resolving issues, and ensuring a positive experience throughout the sign-up process.

Skills:

Previous experience in an outbound sales or call centre environment is preferred. Experience in healthcare or dental services is a plus.
Exceptional communication skills
Strong sales skills
Must be proficient in Microsoft Office.

Additional Information:

Work Environment: This is a remote role supporting facilities in the US.
Work Hours: This role requires you to work US based hours (EST) (15h00 - 24h00 SAST).

If you are not contacted within 14 working days, please consider your application unsuccessful.

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