Job Description
The Senior Manager of the Vendor Management Office will require working with key leaders in Revenue Cycle Management (RCM), Envision teams across corporate units including Legal, Procurement, IT and Compliance as well as external resources, including vendors, consultants, and health industry peers to drive transformational efforts. This position supports the Revenue Cycle Management team to identify, develop, and implement vendor management across suppliers with emphasis on contract management. This is a remote position with about 10% travel.
Company Overview: Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.
Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.
Paid Time Off: Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
About Us
Through Envision Physician Services, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first. Envision’s core values drive continual advancement and ingenuity across the enterprise:
- Be Curious -embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
- Instill Trust -have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
- Pursue Extraordinary -challenge the status quo, champion change, innovate and constantly aim higher
- Care Deeply -serve patients, partners, communities, and each other with empathy, compassion, and respect
- Embrace Teamwork -work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
- Inspire Joy- seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging
Responsibilities
- Ability to lead contracting initiatives to include: drafting and redlining agreements and supporting RFP efforts
- Assist RCM VMO, Procurement and Legal in negotiating and drafting of vendor contracts (MSA, BAA, NDA, SOW, amendments, Pilots and other agreements) on behalf of RCM
- Gather information from internal teams to draft contract terms and conditions
- Maintain libraries for key contract inputs i.e. (Roles and Responsibilities, SLAs, Pricing)
- Work with compliance and other areas in managing contractual deliverables and obligations
- Gather information from functional managers regarding vendors’ compliance with contractual terms and conditions, routine reports, and critical deliverables while assisting in the enforcement of vendor contracts by reviewing contracts with functional managers quarterly
- Facilitate timely problem resolution of contractual issues and escalation to VMO director as needed
- Assist in leading RFx initiatives for RCM as assigned to ensure the competitive bidding process is managed and supported in transition activities with the project management team
- Lead functional area managers in the down selection process for RFx initiatives
- Maintain RCM contract termination and expiration tracking
- Manage contract compliance within the contracting process and post contract signature for key vendors
- Manage contract reporting and actively report status to leaders, Procurement and Legal
- Manage and maintain contract management processes and annual updates
- Obtain clarification of contracts whenever necessary and may use the resources available through the Procurement, Compliance, Human Resources or Legal Department to do so
- Build and maintain good working relationships with internal teams and third party vendors
- Manage and establish 3 rd party vendor benchmarks, SLAs and KPIs
- Oversee reporting for performance and risk management at a vendor or category level
- Foster collaboration with internal teams and vendors
- Support the implementation of vendor governance across vendors including developing training programs and creating vendor related websites
- Ability to establish and cultivate relationships with leadership and executives at a facility, group practice, and corporate level
Qualifications
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
- Must be able to independently manage the full lifecycle of a vendor relationship from contracting to project implementation to transition (as needed) with limited supervision.
- Must be willing to travel up to 10% of the time (likely out on Sunday or Monday, back on Thursday or Friday); engagements in remote areas may require 2 weeks to 6 months of interim leadership and/or process re-engineering.
- Must have a deep understanding of BPO and Software industry standards and develop the same for all of Envision’s standards for all functional areas of revenue cycle including rules that may be from a federal, state or local level which would affect billing and collection efforts.
- Exceptional verbal, written, and presentation skills – must gain and sustain the confidence of the external stakeholders and internal clinical and business leadership.
- Must be able to organize, perform and track multiple tasks accurately in short timeframes
- Ability to work quickly and accurately in a fast-paced environment while managing multiple demands
- Ability to work both independently and collaboratively as a team player.
- Must possess and allude “command presence” in order to gain the confidence and commitment necessary from the various departments and individuals necessary for shared efforts in process and change management.
- Financial fluency so that you demonstrate adaptability, analytical and problem-solving skills, and attention to detail while being able to perform basic mathematical calculations, balance and reconcile figures, and transcribe accurately.
- Able to lead individuals and teams who are operating concurrently on RCM integration and operations tasks
Education/Experience
- 5+ years experience in BPO or Revenue Cycle and Software
- 5+ years experience in contract management
- Bachelor's Degree from a four-year College
- Contract Management experience required
- Vendor Management background highly preferred
- Understanding of Revenue Cycle Management in large, multi-state, integrated healthcare settings
- Strong analytical and relationship building skills
Computer Skills
To perform this job successfully, an individual should have knowledge of:
- Microsoft Office Suite – primarily Excel, Word, and PowerPoint
- Intermediate skills in Microsoft Excel including the use of pivot tables
- Experience with contract management systems, Oracle, etc.
Certificates And Licenses
- Vendor Management or Project Management certification (preferred, not required)
If you are ready to join an exciting, progressive company and have a strong work ethic,
join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.
Envision Healthcare
uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
Envision Healthcare is an Equal Opportunity Employer.
JOB INFO
Job Identification 599
Job Category : N-Sr Manager General
Posting Date : 2024-07-19T18:28:09+00:00
Job Schedule : Full time
Locations : United States
