Sr ServiceNow SecOps Analyst and Developer

Discover the Unexpected 

Experian is the world’s leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we’re not done.

Our 18k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow.

To do this we employ the greatest and brightest minds that share our purpose and want to make a difference. Experian Asia Pacific's culture, people and environments are key differentiators. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, equity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re committed to fostering a strong sense of belonging and a place where you can bring your true self to work.

Our uniqueness is that we truly value yours. We’re an award winning organisation due to our strong people first focus. This includes Top Employer™ and Great Place To Work™ accreditations.

Learn more at www.experianplc.com

• a part of a Global team which works on Vulnerability Remediation (VR) Management (infra, Serverless, External, Container) and Configuration Compliance (CC) solutions.  

• Responsible for understanding the business processes associated with VR process and CC solution. 

• Working with Stakeholders to understand the Experian policy for VR and CC solutions and implement the OOB solution. 

• Reponsible to gather or review the requirement, create process documentation and provide solutions for business requirements using analytical and problem-solving skills with the ServiceNow Solutions. 

• Responsible for managing and optimizing our vulnerability management program using ServiceNow platform.  

• Develop / code as per the Experian standard along with Testing & Implementing the functionalities. 

• Reponsible for partnering with Training and communication team to prepare and publish training materials for the solutions 

• Work with different teams like IT security teams, system administrators, and other stakeholders to ensure Experian policy is enforced on vulnerabilities and configuration compliance solution. 

• Stay up to date with industry trends and best practices in SecOps.  

• Promote continuous process improvement practices through process metrics/KPIs, dashboards and role accountabilities. 

• Develop required documentation such as workshop agenda, presentations, gap analysis reports, process flow diagrams, roles/responsibilities and Knowledge Articles. 

• Managing and communicating process and business requirements to the implementation team as a bridge to ensure that the proposed solutions meet the customer's expectations. 

• Demonstrate the product for stakeholders. 

• Bachelor’s degree in computer science, Information Technology, or related field.  

• 5 to 8 years working with the ServiceNow platform in an Admin/Developer role in an agile, enterprise-wide, multi-tier ServiceNow production environment creating automated workflows, service catalog and service portal items, scoped applications and widgets, client scripts, server scripts, Business Rules, UI Actions and UI policies. 

• 5 to 8 years scripting within ServiceNow, with strong skills in the following languages: using Glide and Jelly Scripting, Java Script, HTML, XLM, AJAX, CSS, JSON, and AngularJS. 

• ServiceNow System Administration certification and/or ServiceNow Application Development certification required. Preferred Certified Implementation Specialist: Vulnerability Response or Certified Implementation Specialist: Security Incident Response. 

• Must have 2-3 years of experience working in ServiceNow Security Operation Module like Infra, Application, Container, and Configuration Compliance Module 

• Proven experience in vulnerability management, preferably using ServiceNow and the ability to analyse and interpret vulnerability scan results.  

• Experience with National Vulnerability Database (NVD), Rapid7 and Wiz integration. 

• Strong understanding of IT security concepts, protocols, and tools.  

• Solid knowledge of how to architect the extension of ServiceNow data structures to create applications 

• Experience with Integrations of 3rd party tools using (web services, REST, SOAP, email, MID, etc…). 

• Experience to build prototype / wireframes for new web UI interfaces, prototype / wireframe improvements to existing UI interfaces. 

• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. 

• Excellent communication skills (both written and verbal) to all levels of the organization and strong presentation skills. 

• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity. Proven team player and team builder with the ability to mentor novice staff, drive quality, value, and best practices. 

• Demonstrate ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to stakeholders in solving governance, process or technical problems. 

- Experience with scripting and automation related to vulnerability management.  

- Familiarity with regulatory requirements and standards (e.g., PCI DSS, GDPR).  

Our uniqueness is that we truly value yours. From India, across Asia to Japan and down to Australia, our 1800 people are what make our business special. Experian's culture, people and environments are key differentiators. We focus on what truly matters; diversity and inclusion, work/life balance, development, innovation, collaboration, wellness, reward & recognition, volunteering... That's why we're an award winning organisation for our people-first practices, something we’re very proud of. 

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here