Field Service Engineer - Electric

All of us at EFI are relentlessly focused on just one thing: the growth and success of the print business. That’s why tens of millions of print professionals worldwide turn to EFI to fuel their success.

Our 3,000+ worldwide team members prove our commitment to you every day by developing breakthrough technologies for the manufacturing of signage, packaging, textiles, ceramic tiles, and personalized documents, with a wide range of printers, inks, digital front ends, and a comprehensive business and production workflow suite that transforms and streamlines the entire production process.

In order to strengthen our EFI Reggiani Service team within our traditional textile printing division, we are looking for a dynamic Field Service Engineer. The candidate should be ideally located in the neighborhood of Bergamo, Italy.

This is a role where you will not spend too much at the desk, behind a screen. It is an active, on the field role with travelling around the globe: seeing the world, visiting the end customers and learning by doing, touching the machines and solving issues.

Therefore you will need to like being on the move and be abroad for a duration of 2 to 4 weeks, many times per year.

If you are passionate for the field of engineering and like to service complex electro-mechanical devices, you are reading right now the job description of the role you would like doing.

Job Description

• This position requires extensive travel through to customer global sites
• Provide end-to-end technical support primarily for our global customer base
• Onsite technical support of our Inkjet Textile printers
• Installations
• Tradeshow support including machines set up and calibration, demonstration and tear down.
• End user training (operator level)
• Feedback to our Italian R&D and service team.
  
  

Job Requirements

• Technical degree or equivalent experience in Mechatronics (mechanical, digital, and electronic technology) and/or similar Technological know-how of products and chemical processes of textile printing.
• Italian mother tongue and fluent English is a must
• Strong interest in computer technology and re-calibrations is a must
• Knowledge of Siemens PLC S7, Sinamics and brushless motor and drive is a must
• Experience or knowledge of commisioning of industrial machines is a strong advantage
• Knowledge of personal computers, Microsoft Windows operating systems is a must
• Good communication skills and customer focused