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Bilingual Collections Specialist - Permanent WAH at Unifin, Inc

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Guatemala

Offer summary

Qualifications:

6 months BPO experience in intl. collections, Account management exp., collection laws knowledge.

Key responsabilities:

  • Contact clients, collect payments professionally
  • Maintain trustful relationships, ensure timely payments
Unifin Inc logo
Unifin Inc SME https://www.unifininc.com/
501 - 1000 Employees
About Unifin Inc
Unifin Inc. is a veteran-owned, full-service Business Process Outsource (BPO) and Accounts Receivable Management (ARM) firm led by a strong team of industry professionals with more than 100 years of combined industry experience. Established in 2011, Unifin provides solutions that enable businesses to meet the challenges associated with their outsourced omni-channel contact needs while improving efficiencies. With a solid team of expert managers, tenured trainers and cutting-edge technology, Unifin is able to customize BPO and communication strategies to a client’s specific industry for superior customer experience and maximum results. With consumer contact centers located in the United States, Asia, and Latin America, our clients find our employees knowledgeable in their respective industry and considerate when interacting with their customers.
See more Unifin Inc offers

Job description

About the Company

Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently established its operations in the Philippines and we are looking for an extraordinary talent who will be part of our pioneer and diverse team. Are you passionate about joining a start-up company where opportunities are unlimited? Do you love taking challenges and making your brilliant ideas into reality? **

Be one of us, and be part of our success story!

Your Role

As a Collection Specialist, you are expected to contact clients and collect outstanding payments. You are to patiently and professionally communicate with customers in order to encourage them to pay their debts. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

About You

For you to become a successful candidate for this role:

  • At least 6 months of BPO experience in International third party collections
  • Must be capable of using dialers.
  • Must have proven account management experience.
  • Familiar with collection laws and regulations.
  • Excellent verbal and written communication skills and good customer service orientation must be possessed by the candidate.

Permanent Work from Home Requirements:

Laptop or Desktop specs:

At least 2.0 GHz Processor (I3, I5, I7 or dual-core & up processor)

At least 8 GB of RAM80 GB HD space with 20GB

Available FreeOne available USB PortUSB Headset (combo Mic and Headset with noise-canceling)

Internet access by Cable or Fiber (DSL, Satellite, etc. is not permitted)Min download Speed of 10mbps and Upload 10mbps

Hardwired into the PC/Laptop (wireless internet access not permitted)

At UNIFIN, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential, and taking steps to retain and promote our top performers.

We believe in our employees and invest in providing the best growth opportunities. Promotions at UNIFIN are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed.

When you join UNIFIN, you do more than joining a company. You become part of a talented team and self-driven individuals dedicated to bringing success to the Company and their lives.

Do you think you fit all of this? Click the apply button now!

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Utilities BPOAccount ManagementOnline CommunicationFair Debt Collection Practices Act

Other Skills

  • Non-Verbal Communication
  • Collections
  • Customer Service
Are you interested?

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