Job Title: Project Manager
Location: O'FALLON, MO 63368
Duration: 12 Months (Onsite)
Job ID: 14360769
Job Description:
· Customer Engagement Power Systems Specialist
located in O’Fallon, Missouri (St. Louis area). 80% onsite, 20% remote
(occasional work from home office). Temporary role but could be temp to hire.
· The EBC is an essential commercial sales tool
utilized by end-user and channels sales teams as well as for marketing events
and internal sales enablement needs to support our business.
· The goal of the EBC is to accelerate the
sales process and enhance sales growth by creating a customized customer
experience, which showcases client’s expertise and expands business
opportunities and relationships. It is also used to educate and upskill our
internal teams.
· Your role will be as a member of a larger EBC
team responsible for providing consultative product and solution expertise to
our customers.
· You will work closely with the Schneider
sales team to understand their sales objectives, account plan, customer's
business issues, and competitive pressures to tailor your material to each customer's
specific interests.
· You will be the face of SE representing our
power systems portfolio presenting trends and our value prop to customers both
in-person and virtually (through an advanced video camera system).
· You and the EBC team works closely with
account managers, business development teams, sales executives, and other
relationship stakeholders to offer consultative input throughout the planning
process.
· Your role will specifically focus on some of
our single phase and three-phase power solutions such as UPS systems,
switchgear, and transfer switches for data centers and associated software and
services.
· The work in the EBC requires collaboration,
attention to detail, and ongoing learning. The team must meet deadlines and
deal with a range and number of people – customers, account teams, executives,
suppliers, partners, and vendors--- and execute memorable briefings and events.
· Knowledge of power systems is a top
qualification followed by strong communication and presentation skills.
· This position will lead EBC initiatives
around all data center three-phase power solutions used in customer facing
demonstrations.
· In addition, this position requires customer
interaction, presentations and developing and conducting product
demonstrations.
· Knowledge of the sales process, a
collaborative work style and a commitment to continuous learning are critical
to success.
· The position requires someone who enjoys both
formal customer interaction and hands-on product demonstrations.
Primary duties and responsibilities include:
· Presents and demonstrates the client Power
Story to customers, partners, and other guests.
· Understands client’s customer engagement and
account management process.
· Demonstrates a keen understanding of the data
center industry.
Skilled at engaging all levels - From Executive to
Technical customers.
· Develops customized presentations and
demonstrations to guests.
· Works with Product Marketing and Technical Support to design new demonstrations
in the Power Lab.
· Maintains lab and ensures the lab is in a
constant state of readiness for all events.
· Captures and communicates customer insights as
needed (voice of customer).
· Interacts with Power Product Development and
marketing divisions to stay abreast of new technology.
· Develops relationships with product groups to
receive technical and product support.
· Data center experience desired.
· Good business acumen is a plus.
· Team-player, strong interpersonal,
presentation, verbal, and writing skills.
· Familiarity with international standards is a
plus.
· Willingness to work hands-on, is required.
· Certifications, publications, and other
industry credentials, a plus
· This position reports to the Customer
Experience Center Director.
· Shift:
8:00am to 5:00pm