Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
We collaborate to provide innovative solutions for more than 2,000 customers in over 75 countries. Our customers include many of the world’s top financial institutions, corporations and government departments, all major global regulatory agencies, leading security and law enforcement agencies, and all tier-one advisory firms and litigation support vendors.
We offer a truly unique place to work, with passionate people who believe in our vision and mission, and exciting opportunities for those who seek them. Are you ready to be part of a global team that is changing how eDiscovery, information governance, forensic and electronic investigations are being conducted around the world?
Presales Engineer at Nuix plays a pivotal role in advancing sales opportunities by leveraging storytelling, product strategy understanding, stakeholder engagement, telemetry data analysis, and presentation skills. This position involves collaborating with sales teams, engaging with clients to understand their needs, and effectively showcasing Nuix solutions to address pain points and drive business value.
If local to one of our offices the candidate is required to attend the office a minimum of 2 days per week, but may voluntarily elect to work either remotely or from the office for the remaining 3 days of the week. (Our office locations: Herndon, VA, Pittsburgh, PA, Conshohocken, PA).
Key Responsibilities
• Understand how stories and new material can be used to advance existing opportunities or educate clients by reinforcing pain points or showcasing Nuix-aligned approaches.
• Collaborate with sales teams to communicate guidance to clients based on their requirements,
milestones, and objectives.
• Understand core principles and product strategy, engaging in discussions to assess the impact of emerging capabilities on clients.
• Present routine product showcases and collaborate with Nuix Subject Matter Experts (SMEs) for deep dives into advanced functionality.
• Utilize telemetry data to answer new questions posed by Sales, prepare and present Baseline
assessments to support upsell and demonstrate ROI.
• Support sales in presentation of established case studies and RFP/presentation preparation with routine telemetry data.
• Guide client feedback and positioning to document current state/future state objectives, growth plans, and track progress.
• Assist Sales in leveraging this information to drive upsell discussions, build internal support for Nuix products, and engage user groups.
• Present standard Nuix Advantage packages and document client feedback for customization to meet specific client needs.
• Prepare and share material with different teams to ensure insight into the opportunity, key drivers, milestones, and objectives.
• Work under the guidance of senior team members to finalize Closing Packages and participate in Implementation Kickoffs.
• Participate in meetings with clients and support Sales in handling objections or asking challenging questions to move sales opportunities forward.
Skills, Knowledge and Expertise
• 5 years of experience
• Bachelor's degree in a related field (e.g., Computer Science, Engineering) or equivalent experience.
• Demonstrated experience in presales or technical sales support roles.
• Strong understanding of Nuix products, core principles, and product strategy.
• Excellent communication, presentation, and storytelling skills.
• Analytical mindset with the ability to analyze telemetry data and derive actionable insights.
• Ability to collaborate effectively with cross-functional teams and adapt to changing priorities.
• Experience in handling client objections and challenging questions to drive sales opportunities
forward
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.
https://www.nuix.com/
As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.
Nuix Vision
Finding Truth in a Digital World.
Nuix Mission Statement
Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
Nuix Values
We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.
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