Offer summary
Qualifications:
4+ years of experience as a BA in agile dev environment, 4+ years of ServiceNow experience including core applications and building reports, Understanding of business processes, SDLC, Agile, Excellent oral & written English communication skills, Preference for certifications in ServiceNow, ITIL, ScrumMaster, PMI-PBA or CBAP.
Key responsabilities:
- Translate business processes into technical specifications
- Modify form and list views in ServiceNow
- Set up and manage Visual Task Board (VTB)
- Prioritize and plan complex work
- Interact effectively with customers and internal team members