Position: Sales Representative
Schedule: PST
Tasks required:
Handle inbound and/or outbound calls to offer and educate the customers on the benefits of the products and/or services of the client to promote sales
Develop new business opportunities through proactive efforts and research
Utilize sales techniques to identify customer needs and present appropriate solutions
Analyze market trends and competitor activities to identify potential business opportunities.
Negotiate contracts and close deals effectively.
Cold call prospects to sell the products and services of the client
Provide information about product’s features, prices etc. and present their benefits
Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed
Maintain a well-developed pipeline of prospects
Develop strong, ongoing relationships with prospects and customers
Collaborate with the sales team to achieve sales targets
Upsells customers to larger products, more extensive packages, or higher priced services
Keep detailed record of call logs and enter data accurately and consistently into the company's database
Must be able to track conversations and follow up with customers in a timely manner.
Generate and source out leads through various channels
Other ad hoc tasks that would be assigned
Requirements:
Proven work experience as a Virtual Sales Representative or equivalent
Well-versed in business development, account management or outside sales
Familiarity with MS Office applications
Strong sales acumen with the ability to analyze customer needs and offer tailored solutions.
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Sales skills, including prospecting, lead generation and closing deals
Great customer service skills
Excellent selling, closing, persuasion and presentation skills
Interpersonal skills to work with a wide variety of people each day, build relationships and network
Clear and concise communicator with a neutral English accent and effective verbal communication skills
Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision
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