Head Start Quality Assurance Manager

Company Description

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.

ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is also on the Business Inc. Magazine's 5000

List of Fastest Growing Private Companies for the last two years.

ISN Corporation offers many competitive benefits to its employees, including:

• Major medical insurance with prescription coverage
• Dental plan
• Flexible spending
• Short-term and long-term disability benefits at no cost to employees
• Basic life insurance at no cost to employees
• Retirement Plan
• Paid leave with accrual beginning at Date of Hire

ISN Corporation, a federal government contractor located in Bethesda, MD, is looking for an experienced Quality Assurance Manager to support a Head Start Contract.  The QA Manager should be familiar with all aspects of the Head Start program including the Program Performance Standards (PPS) and all program policies.

Responsibilities will include, but are not limited to:  
• Perform Peer Review of all program performance areas included but not limited to on-going child file monitoring, facility environment, work order completion and the completion of required paperwork
• Rotate center(s) and perform Peer Review assignments to establish continuity
• Collect and compile statistical quality data
• Analyze data to identify areas for improvement 
• Align Head Start monitoring and Peer Review aspects of job with the Head Start program goals and expected child and family outcomes
• Familiar with all aspects of the Head Start Performance Standards including Continuous Quality Improvement (CQI), Council on Accreditation (COA) and other agency program regulations, policies, and procedures to ensure compliance
• Develop and produce statistical data to reflect on-going Peer Review, compliance action plans for CQI process
• Analyze and utilize data to identify and explain issues, as well as implement corrections in coordination with program staff
• Monitor all program performance areas including on-going child file monitoring, CLASS, environmental and safety status of facilities, completion of needed facility corrections, and completion of required paperwork
• Produce reports of incident, infectious disease, complaints, for the Continuous and Performance Quality Improvement process complying with PPS and COA.
• Present data captured to analyze trend reporting and discuss program status with leadership.
• Work in conjunction with Program leadership to develop checklist if they are not in existence including any regulatory guidelines

• Bachelor's degree in a related field and/or 6+ years related experience.   
• Excellent oral and written communication skills.   
• Proficiency in Microsoft suite including Word, Excel, Outlook, PowerPoint
• Strong conflict management skills
   

ISN Corporation is an Equal Opportunity Employer

ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.

ISN Corporation is a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.