National Director, Indigenous Partnerships

Category

Systemwide Quality Improvement

Job Location

Remote

Tracking Code

134724

Industry

Select Industry

Job Level

Senior Management

Position Type

Full-Time/Regular

Years of Experience

7+ to 10 Years

Who is Comagine Health?

Comagine Health is a national, nonprofit, health care consulting firm. We work collaboratively with patients, providers, payers, and other stakeholders to reimagine, redesign and implement sustainable improvements in the health care system.

As a trusted, neutral party, we work in our communities to address key, complex health, and health care delivery problems. In all our engagements and initiatives, we draw upon our expertise in quality improvement, care management, health information technology, analytics, and research.

We invite our partners and communities to work with us to improve health and redesign the health care delivery system.

The SQI department encompasses a broad portfolio of contracts and grants, organized into three primary service lines (patient safety, population health, and community health) serving clients including federal and state governments. SQI includes quality improvement and public health experts who apply their skills to improve the delivery of health care across a variety of settings.

Preferred Candidate Time Zones Residency based on contract location:

Pacific, Mountain, Alaska.

• The National Director, Indigenous Partnerships, is responsible for fostering partnerships and designing engagement and communication strategies with tribal communities, ensuring that health care quality improvement initiatives are implemented with cultural safety and respect for tribal sovereignty, traditions, and values.
• The National Director, Indigenous Partnerships will report to the Senior Director, Patient Safety and collaborate closely with other leaders in the Systemwide Quality Improvement (SQI) department on initiatives focused on improving the health of American Indian and Alaska Native populations.
• The National Director, Indigenous Partnerships may supervise other staff directly or under matrix management in collaboration with other leaders to ensure successful staff performance.
  
  

Typical Job Duties:

Guided by the organization’s values, the National Director, Indigenous Partnerships contributes to achieving Comagine Health’s mission and vision through their leadership of contracts and teams. Typical duties and responsibilities include:

Operational Excellence

• Sets the strategic vision and direction related to tribal engagement to achieve Comagine Health contract goals and deliverables, including a focus on recruitment, data acquisition, the design of effective interventions, and tribal engagement methods.
• Communicates the vision effectively to a team of staff and supports their implementation of that vision utilizing tracking mechanisms, regular team communication, and data review to ensure targets are met.
• Coordinates with the internal and external leaders and partners to ensure the vision and work align with tribal community needs.
• Acts as key program spokesperson as needed. Convenes, delivers, and prepares panels and presentations for Senior Executives, the Board of Directors, and external state and national partners.
• Ensures sufficient internal coordination of issues/topics related to assigned contracts so that there is adequate communication and contract deliverables and client expectations are efficiently and effectively met.
• Ensures project teams are meeting contract deliverables and evaluation measures utilizing a strategic approach, including coaching, and mentoring team members, supporting the creation of well-defined program plans, and consistently engaging local communities and customers to ensure Comagine Health initiatives are aligned with and responsive to tribal community needs.
• Ensures that customers receive timely and appropriate contract deliverables with requested services.
• Uses the principles of QI internally to identify and implement better processes in partnership with the teams.
• Develops, monitors, and reports on department goals, standards, and objectives, through collaboration with the Senior Director, Patient Safety, or designee.
• Ensures that the Senior Director, Patient Safety and/or other leaders are informed in a timely manner regarding significant operational issues, performance measures, complaints/grievances, compliments, quality management initiatives, staffing concerns, and risk management issues.
• Maintains compliance with the organization’s policies and procedures, including but not limited to the strategic plan, organizational structure, confidentiality, safety, and complaint/grievance resolution.
• Utilize customer database (CRM) for project monitoring, as appropriate.
• Understands and adheres to Comagine Health’s Code of Business Conduct and Ethics, Corporate Compliance Program and related policies and procedures.
• Participates in Comagine Health’s internal quality improvement activities as appropriate.
• Performs related duties as required and assigned.
  
  

Employee Engagement and Retention

• Ensures that performance expectations of direct reports are developed in accordance with standards and timeframes and expectations are developed in conjunction with the employee’s professional goals to the degree possible.
• Develop and implement a professional growth plan for each employee to maximize the use of their current skills while mentoring new skills in each employee. Ensures that employees have the resources and opportunities needed to perform their assigned duties at a high level of effectiveness.
  
  

Growth

• Leverages relationships with local partners and knowledge of the local healthcare quality priorities and surface business development opportunities.
• Actively seeks opportunities to improve and expand programs and projects to leverage existing services and grow Comagine Health’s contract portfolio.
• Supports business development activities (e.g., strategic planning, proposal response), including developing a strategic plan to diversify funding sources in the relevant operational service line.
  
  

Anticipated Travel:

Willingness to travel to tribal communities, attend meetings and events outside of regular business hours, and adapt to the unique needs and priorities of different tribes and communities.

Education:

• Master’s degree in a related field.
  
  

Combination of education and work experience may be substituted.

Years of Experience:

• 8 years of experience in health care, including quality improvement, hospital or long-term care administration, or clinical care,
• 5+ years of experience engaging directly with tribes and/or American Indian and/or Alaska Native populations.
• 5 years of management experience.
  
  

Specialized Competencies, Skills and Abilities:

• Cultural Safety: Demonstrated understanding and respect for the cultural heritage, traditions, and values of American Indian and/or Alaska Native populations.
• Demonstrated understanding of tribal health systems, policies, and practices.
• Familiarity with tribal sovereignty and the relationship between tribes and federal/state agencies.
• Strategic understanding of the levers to transform health care delivery in settings such as Indian Health Service-managed facilities, tribally-managed facilities, hospitals, nursing homes including demonstrated ability to work within and support the health care delivery system.
• Excellent verbal and written communication skills, with the ability to effectively engage with tribal leaders, community members, and external stakeholders in a respectful and culturally appropriate manner.
• Experience managi.ng programs or large-scale projects, including project planning, budget creation and monitoring, managing teams, subcontractors and/or vendors.
• Intermediate proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
• Familiar with videoconference technology (e.g., Zoom).
• Theoretical and practical knowledge of quality improvement theory, methods, and tools; and systems thinking in health care improvement.
  
  

Compensation and Benefits:

$125,000 - $150,000

The salary range posted reflects the range that Comagine is willing to pay for this position. Salary is determined by many factors, including but not limited to geographic location of where the employee will perform their job duties in addition to their knowledge, skills, education, and relevant work experience.

We offer competitive pay and benefits. Additionally, employment with Comagine Health qualifies if you apply for the Public Service Loan Forgiveness (PSLF) Program.