Outsourced Administrator

This is a remote position.

The Outsourced Administrator will broadly be responsible for:

·         Maintain service request records: Ensuring accurate and up-to-date records in our job management platforms.

·         Data entry of supplier invoices: Efficiently managing the entry of all supplier invoices.

·         Client communication: Acting as the primary point of contact for client queries and information, and confirming bookings via phone.

·         Liaison duties: Facilitating communication and coordination between staff, clients, and suppliers.

·         Warranties and customer support: Handling customer warranties and providing necessary support.

·         Report preparation: Assisting with and providing data for the preparation of various reports.

·         Following up on outstanding payments: Managing and following up on any outstanding customer payments.

·         Monitoring job status: Tracking job status, ensuring tradesmen clock in and out, and making sure all tradesmen are applying relevant notes on the job management system.

·         Coordinating staff schedules: Keeping all staff schedules up-to-date and ensuring adequate shift coverage.

·         Implementing process improvements: Identifying areas for process improvement and implementing changes to increase efficiency.

·         Conducting training sessions: Providing training for new staff on job management platforms and administrative procedures.

·         Overseeing compliance: Ensuring all administrative processes comply with relevant laws and regulations.

·         Handling confidential information: Managing sensitive information with discretion and maintaining confidentiality.

·         Managing vendor relationships: Building and maintaining relationships with vendors and suppliers to ensure timely delivery of goods and services.

·         Generating invoices and purchase orders: Creating and sending invoices to clients and purchase orders to suppliers.

Requirements

Benefits

• Permanent Work from Home, work in the comfort of your home!
  
• Independent Contractors Set-up, you can enjoy your salary in full
  
  

About Skye Desk:

Skye Desk is a fast-growing global remote staffing company headquartered in Australia. The exciting new brand is an extension of a leading Australian recruitment company expanding into the global outsourcing market with the view of significant growth and expansion over the next 24 months. The business is committed to continuous improvement of its people and prides itself on employee engagement development.