Head of Spot Operations

About BingX

• A leading crypto exchange.
• More than 10 million registered users worldwide.
• 750+ spot trading currencies and 400+ futures targets.
• 17,000+ elite traders, with 600 million+ cumulative copy trading orders.
• Top ranking exchange on CoinMarketCap and CoinGecko.
• We aim to build a gateway for the next billion crypto users.

Founded in 2018, BingX is a leading cryptocurrency exchange serving global users. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for evolving needs of users, from beginners to professionals.

BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.

Our current vacancy | Full-time | Long-term | REMOTE 

Responsibilities 

• Business Goal Breakdown: Decompose overall business goals into OKR targets and implementation paths for the operations team in terms of asset listing, user acquisition, and retention. Organize team members for division and execution of tasks
• Spot Asset Operations: Take responsibility for optimizing the current operation process and collaboration methods for spot currency assets. Identify demand pain points in collaboration with product managers to improve processes & tools and enhance efficiency
• Activity Operations Management: Insight into spot business needs and market trends, aiming to increase platform user growth and activity, formulate operational strategies for activities. Explore different activity modes and ensure their successful implementation and results
• Marketing Promotion Accountability: Build effective marketing capabilities on overseas social platforms, engage in hotspot marketing promotions based on business needs, and generate perceptible volume and popularity
• User Operations Management: Develop automated user lifecycle and VIP systems to improve user operation efficiency and effectiveness, enhancing user retention and satisfaction
• Team Member Guidance: Allocate, review, guide, and train operation specialists within the team, enhancing the team’s capability level

Requirements and skills 

• Bachelor’s degree or higher with over 5 years of relevant work experience in the internet/tech finance sectors
• Result-oriented, with strong logical thinking, data analysis, and communication skills
• High-stress tolerance, capable of managing and pushing forward multiple projects simultaneously
• Familiarity with overseas activity operations and financial industry rules, with a keen ability to detect global hotspots and develop corresponding activity plans or thematic concepts
• Bilingual in English and Chinese will be highly advantageous

Working at BingX

• Be part of the future of finance technology and achieve meaningful goal
• Great career development in fast-growing company
• Market competitive salary
• Fully remote / work from home
• Follow your local vacation and other benefits
• Professional development
• Join an international and diversified team