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Social Media Community Executive

extra holidays - fully flexible
Remote: 
Full Remote
Work from: 
Africa

Offer summary

Key responsabilities:

  • Engage with online community on social media platforms.
  • Build relationships, foster loyalty and amplify brand message.
  • Gather feedback and report insights to inform strategies.
  • Track and report community engagement metrics.
  • Collaborate with various teams for brand alignment.
Talent Sam logo
Talent Sam Startup https://www.talentsam.com
11 - 50 Employees
About Talent Sam
Hiring outsourced employees is way harder than it should be! You have to hunt for the right candidate with varying levels of English competence, deal with local hiring laws, purchase endless tools and even hardware to connect your team.Talent Sam changes everything making your growth easier than ever. We identify, hire, and manage the right people for you ensuring that when you hire, you’re getting the best people for a fraction of the cost.All of our candidates are highly educated South Africans, native English speakers, and have exceptional written and verbal communication skills. Whether you prefer your team works remotely or in a well-equipped physical office, Talent Sam provides everything they need to succeed.With Talent Sam, you’re not just hiring employees; you’re building a future-proof, dynamic team that’s ready to take on the world
See more Talent Sam offers

Job description

The Social Media Community Manager is responsible for managing the online community for our brand across various social media platforms. This role involves engaging with the community, fostering relationships, and ensuring a positive brand experience for our audience.


Key Responsibilities

• Community Engagement: Actively engage with the online community by responding to comments and questions in a timely and professional manner. Main platforms will be Instagram and the Founder’s Linkedin.

• Relationship Building: Foster relationships with key community members, influencers, and brand advocates to build loyalty and amplify the brand message. This includes coordinating and managing the gifting of products to influencers and loyal community members.

• Feedback Loop: Gather and report on community feedback, insights, and trends to inform product development, customer service, and marketing strategies.

• Analytics and Reporting: Track, analyze, and report on community engagement metrics to measure the effectiveness of community-building initiatives.

• Collaboration: Work closely with the marketing, content, and customer service teams to align community management efforts with overall brand strategy.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Social Media ManagementAnalytics

Other Skills

  • Problem Reporting
  • Verbal Communication Skills
  • Relationship Building
Are you interested?

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