Offer summary
Qualifications:
Intermediate to advanced knowledge in Windows systems, Microsoft Office, PC hardware, Basic to intermediate knowledge in mobile devices, printers, DHCP/DNS, Active Directory.
Key responsabilities:
- Analyze and prioritize client requests; Remote installation, configuration, troubleshooting of various applications, computers, peripherals, mobile devices
- Follow up with clients on support requests; Document interventions and update internal systems; Participate in on-call rotation