About the role:

As a Trainer and technical writer, you will play a crucial role in our organization's learning and development initiatives, focusing on building the skills and capabilities of our team along with producing high-quality customer facing documentation.

You will design, develop, and deliver training programs to enhance technical proficiency, foster innovation, and promote best practices for using our DBSync product suite.

You will create and develop technical documentation for the products and publish them based on industry standards.

Roles and Responsibilities:

 Deliver training sessions, workshops, and seminars to data engineering team members, both in-person and through virtual platforms.

 Must be comfortable in front of the camera, creating Videos for training.

 Design, develop, and update training curriculum for various team members, covering a range of technical topics and skills relevant to their roles.

 Collaborate with subject matter experts and stakeholders to identify training needs, learning objectives, and key competencies.

 Develop instructional materials, including presentations, training manuals, hands-on exercises, and assessments.

 Facilitate engaging and interactive learning experiences that cater to different learning styles and preferences.

 Provide coaching and support to learners, addressing questions, clarifying concepts, and providing guidance on practical applications.

 Continuously update and refine training content and materials to reflect evolving business needs, technology advancements, and industry trends.

 Seek opportunities to enhance training delivery methods and approaches, leveraging innovative techniques and technologies.

 Collaborate with stakeholders to incorporate feedback and suggestions for improving training programs and processes.

 Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements

 Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience  Write easy-to-understand user interface text, online help and developer guides

 Create tutorials and manuals to help end-users use a variety of applications

 Analyze and edit existing and potential content, focusing on reuse and single-sourcing opportunities for internal and external stakeholders

 Create and maintain the information architecture As a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented developers who work collaboratively with quality engineers, product managers, and usability experts to make our products easier to use.

 Incorporate animation, illustrations, or photographs to increase users’ understanding of the products.

 Standardize content across platforms and media

 Collect usability feedback to update and improve existing content

 Create and Maintain release communications, release notes, maintain change log. Skills and Qualifications:

 University degree in Computer Science, Engineering or equivalent preferred

 Excellent with written and verbal communication.

 Experience designing and delivering technical training programs or workshops, preferably in the field of data engineering or related areas.

 Having hands-on experience with various technical writing and video editing tools and softwares is a must.

 Proficiency in programming languages such as Python, Java, or Scala.

 Excellent communication and presentation skills, with the ability to convey complex technical concepts in a clear and engaging manner.

 Strong interpersonal skills, with the ability to establish rapport and build relationships with diverse audiences.

 Passion for learning and teaching, with a commitment to fostering a culture of continuous learning and development.

 Experience with Atlassian Confluence, Gitbook, GitHub, Streamyard, Camtasia, Da Vinci Resolve, JIRA etc is. preferred

 Proven working experience in technical writing of software documentation

 Ability to deliver high quality documentation paying attention to detail

 Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

 Excellent written skills in English

 Strong working knowledge of Microsoft Office

 Basic familiarity with the SDLC and software development

Trainer and Technical writer_Data Engineer_Shay

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