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(Senior) Support Spezialist Finance & Accounting (m/w/d) - Remote

73% Flex
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Germany

Offer summary

Qualifications:

Experience in accounting and finance, Familiarity with ERP/CRM systems, Fluent in German (at least C1) and English.

Key responsabilities:

  • Handle accounting inquiries and issues
  • Provide support via tickets, email, Zoom, phone
  • Collaborate with product team to improve Xentral
Xentral ERP Software logo
Xentral ERP Software Computer Software / SaaS SME https://www.xentral.com/
51 - 200 Employees
HQ: Munich
About Xentral ERP Software
Xentral is a lean ERP cloud software with the power to bundle all business processes centrally in one place - from e-commerce, warehouse, production, fulfillment to accounting. Simpler, more intuitive and more flexible: with over 1,000 functions and interfaces to all renowned tech tools, every business can digitise and automate its individual processes step-by-step themselves with Xentral ERP. This gives entrepreneurs more freedom and unlocks potential for smart, efficient growth.
See more Xentral ERP Software offers

Job description

Logo Jobgether

Your missions

Du bist ein IT affines Kommunikationstalent? Willst du Probleme durchdringen und gemeinsam mit unseren Kunden an wirklich maßgeschneiderten Lösungen arbeiten? Und das alles in einem digitalen Umfeld mit motivierten Kollegen? Dann komm zu Xentral und erobere mit uns die Software-Herzen unserer Kunden durch kompetentes Know-how in allen Fragen rund um unser ERP-System!

Deine Aufgaben:
  • Du betreust im Xentral Support unsere Buchhaltungsthemen und bearbeitest komplexere Anfragen und Probleme zu Anforderungen, Funktionalität und Konfiguration der Accounting Module. 
  • Du entwickelst praktische Lösungen, um unsere Kunden bestmöglich zu unterstützen. 
  • Du bietest Support über unser Ticketsystem, per E-Mail, Zoom und Telefon. 
  • Du sammelst Informationen, gehst tiefer auf komplexere Probleme ein, um die Ursache herauszufinden, bewertest gemeldete Kundenanliegen und dokumentierst sie ordentlich für unsere internen Stakeholder. 
  • Du arbeitest eng mit unserem Produktteam zusammen um Xentral im Finance und Accounting Bereich voranzutreiben.
  • Du teilst dein umfangreiches Wissen über Finanzen und Buchhaltung mit deinen Kollegen und bist aktiv an der Erstellung relevanter Dokumentationen und Schulungen beteiligt.

    • Dein Profil:
  • Du hast Erfahrung mit Steuerbuchhaltung, Finanzbuchhaltung, Mehrwertsteuerregeln und -sätzen und allem, was dazugehört, um ein erfolgreiches E-Commerce-Geschäft zu führen. 
  • Du hast bereits Erfahrung mit Datev – idealerweise kennst du auch Amainvoice oder den Amazon VCS Service. 
  • Idealerweise bist du mit mindestens einem ERP- oder CRM-System aus der Anwenderperspektive vertraut (z.B. SAP, JTL, actindo, odoo, Navision oder BillBee). 
  • Du wirst für deine starken Kommunikationsfähigkeiten geschätzt und kannst daher anspruchsvolle Kundenmeetings moderieren. 
  • Fließend in Deutsch (mindestens C1) und Englisch.
    • We offer

    Remote first!
    We grow all over Europe, join us fully remote or in one of our hubs in Augsburg, Amsterdam, Berlin or Munich. You decide!

    Xentral feels like home!
    For us Xentral is not just a workplace. We make sure that our team feels at home even during work. We offer flexible working hours and home office.

    Unique culture and structure!
    We believe in flat hierarchies, short decision-making processes and appreciative communication at eye level.

    With us to the very top!
    With us there are many career paths and development opportunities for you, what you can't do yet, you can learn with us!

    Planning ahead!
    For our permanent employees in Germany and the Netherlands we offer 50% subsidies to your private pension plan. 

    You have what it takes? Then apply now with your CV or LinkedIn profile.

    We look forward to your application!


    About us

    We are an established tech startup with major tech investors Frank Thelen, Sequoia Capital and Visionaries Club on our side. We are aiming at defining a new SaaS category and empower entrepreneurs and e-commerce vendors to automate their resource planning and focus on the things that matters most to them: their business. We grow all over Europe, join us fully remote or in one of our hubs in Augsburg, Amsterdam or Munich. You decide!

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Computer Software / SaaS
    Spoken language(s):
    German
    Check out the description to know which languages are mandatory.

    Hard Skills

    Content ModerationDATEV Software ProficiencyInvoice PreparationTax ReportingAccountingSAP Ecommerce SystemsCRM Software

    Soft Skills

    • Interpersonal Skills
    • Service Orientation
    Are you interested?

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