Associate Enterprise Account Executive

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

What you get to do in this role:

Achieve sales quotas for allocated territory on a quarterly and annual basis by: 

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Prospect qualification, development and execution of new sales opportunities and ongoing revenue streams
• Tailoring the ServiceNow value proposition to prospects based on in-depth research of specific business conditions and drivers
• Pipeline management, sales process management including effective forecasting and opportunity closure
• Arranging and conducting initial product demonstrations and presentations that are tailored to the prospect and focusing on their business drivers and use cases.
• Ongoing account management to ensure customer satisfaction and to drive additional revenue streams
• Being the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the ServiceNow solution within the marketplace
• Building and maintaining relationships with key executives and decision makers

To be successful in this role you have:

• Demonstrable track record of achieving and exceeding sales targets whilst managing a small number of large accounts
• New business sales focus within the Enterprise space
• Previous sales experience gained within software or IT sales organization (ideally within the ITSM space), managing multimillion dollar deals
• Demonstrable track record of displacing complex or legacy software
• Previous SaaS sales experience highly desirable
• Commercially astute, experience in developing business case and ROI together with customer’s personnel.
• Ability to understand the “bigger picture” and the business drivers
• Ability to articulate the value of solutions to prospects and customers and to leverage this to drive maximum revenue opportunity
• Ability to build strong relationships at all levels of both prospect /customer organizations including C’ level and internally across the business

JV19

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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