At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are designed to democratize access and drive success for our customers. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current vehicle, we are here to help them achieve their goals and make their life easier. Our ultimate goal is to make transportation for delivery drivers as seamless and hassle-free as possible, so they can focus on what matters most: delivering top-quality service to their customers.

Job description

As Whizz continues to grow, we are expanding our Remote Sales & Support team. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience. If you are a self-starter with a passion for sales & customer support, we'd love to hear from you.

Responsibilities

Efficiently handle a large number of outbound calls to warm leads;
Proactively provide in-depth details about our electric bikes, arrange appointments and deliveries;
Address customer concerns and objections diligently, ensuring their satisfaction;
Use selling techniques to turn potential customers into our clients.

Requirements

Fluent knowledge of English and Spanish, level C1-C2, you will be communicating with native speakers on a daily basis;
1 + years of experience in sales or support role;
High-speed internet connection;
Availability to work on the New York time zone schedule (9 am - 6 pm New York Time);
Exceptional problem-solving and negotiation skills.

Required profile