Offer summary

Qualifications:

Bachelor’s degree with 3-5 years experience in systems implementation, Experience with Unit4 HCM and ERP platforms preferred.

Key responsabilities:

Assist in solution build and configuration of Unit4 modules

Provide end-user support and training, assist in data migration strategy

Maintain project plan and escalate issues efficiently

Act as primary resource for report writing and functional requirements

Job description

Responsibilities

Job Description

Assist in solution build and configuration of the individual Unit4 ERP software modules.
Prepare the procedures for users to follow during testing, document test results.
Provide support to end-users and super-users after go-live
Develop end-user training guides and training materials.
Assist with developing data migration strategy and conduct system integration from legacy systems.
Update Business Requirement-Solution Documents based on the current state of the implementation, documenting “As Is” and “To Be” business processes to identify best practices and provide recommendation to customer’s specific operational needs.
Act as the primary functional resource for report writing, gathering/documenting functional requirements into specification documents, and providing effective communication channel between customer and technical consultants and other implementation team members.
Ensure the customer support systems are administered efficiently, escalating issues in an appropriate and timely manner both internally and with the ERP platform vendor.
Assist in maintaining the project plan, including timelines, task breakdown structure and competing priorities for the organization’s information needs.
Maintain issue log for the project.

Minimum And/or Preferred Qualifications

Education

Bachelor’s degree with required minimum 3-5 years in systems implementation or related experience

Experience

Knowledge of Unit4 HCM is necessary.
Knowledge (experience with) of at least one ERP platform that is used by a non-profit organization is preferred.
The ideal candidate should have four (4) to six (6) years of experience working in a fast-paced environment.
Experience working with SQL/Relational Databases or equivalent is preferred.

Skill Requirements

Demonstrated ability to learn and be trainable on the new software.
Demonstrated ability to manage technical (software) issues and bring to resolution.
Demonstrated ability to manage cross functional team without direct reporting structure.
Must possess ability to implement process improvement ideas.
Must be able to manage project tasks and issues efficiently and independently.
Demonstrated experience with Microsoft Office (Outlook, Word, Excel, Access and Power Point) Web-based research and information collection skills.
Good command of the English language. Good verbal and written communication skills. Ability to proofread, edit and prepare routine written communication. Ability to respond in a clear and concise manner to requests and questions.
Strong organization, planning, and problem-solving skills
Strong self-management skills. Ability to set well-defined and realistic goals; monitor progress and achieve results; manage own time and deal with stress effectively; manage multiple tasks and projects.
Ability to plan work in accordance with general direction.
Strong results orientation, i.e., the ability to work at a fast pace and meet critical deadlines.
Attention to detail and accuracy. Thorough when performing work and conscientious about attending to detail.
Commitment to the delivery of excellent customer service; work and communicate with end-users to satisfy their expectations. Committed to quality service.
Ability to control confidential information with absolute discretion.
Team player, sense of humor, and excellent interpersonal communication skills.
Maintaining a positive, can-do attitude.
Interact well with others.
Tolerant of some ambiguity; work well under pressure; assertive; and well organized.

About Us

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.

Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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