Offer summary
Qualifications:
Minimum of 2 years experience as a travel agent focus on cruise travel, Exceptional interpersonal and communication skills, In-depth knowledge of various cruise lines and destinations, Proficiency in using travel booking software and CRM systems, Strong organizational and problem-solving skills.
Key responsabilities:
- Engage with clients to understand preferences and recommend suitable cruise options
- Design customized cruise itineraries including pre- and post-cruise arrangements
- Provide accurate quotations, manage booking process and deliver outstanding customer service
- Maintain vendor relationships for securing best deals for clients
- Stay informed about trends in the cruise industry for up-to-date recommendations