Offer summary

Qualifications:

Fluency in German and English.

Key responsabilities:

Ensure successful implementation of workforce planning software for new customers

Organize workshops to identify customer needs and provide training on software features

Consult with project members for remote coordination between departments

Build rapport with customers and receive continuous feedback on solutions

Job description

This position is meant for German speakers only with fluency in English.

Swisio GmbH is Intus' sister company. We are proud to support our clients in organizing their workforce management on many different levels such as sickness/absence registration, night shifts… and more!

Now, we are looking for a Software Implementation Consultant who will support the implementation of our innovative workforce planning software for new customers. Since our customers are diverse and the SaaS solution is quite scalable, you have a nice challenge in terms of business processes and technical skills!

What are the main responsibilities?

As Software Implementation Consultant, your goal is to ensure that Swisio is successfully embedded in our customer's portfolios. You also organize workshops with customers to find out their needs in terms of flexible planning modules;
You will train key users and applications managers on how to use effectively each feature of our solution: your guidance is going to be essential to find a common ground between customer's specific needs and scalability;
Consulting with other members of the project is part of your daily activities: the remote coordination between different departments is indispensable for succeeding in the main implementation:
You visit our customers even on-site to build the necessary rapport in order to have continuous feedback on our solutions.
Depending on your ambitions, it is possible to take more project managerial duties along the line.

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