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Customer Service - Inbound- WFM

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Minimum 12th qualification, Excellent in English and Hindi (B2 level), System with Windows 10, 4 GB RAM, i3 processor and above, internet speed >5 MBPS.

Key responsabilities:

  • Inbound voice process
  • Rotational shifts with nights shifts
  • Attend Ops and client meetings via Google Meet
  • Upload ID proof during meetings
  • Complete registration and AMCAT test before client assessment
Axcess Consultancy Services logo
Axcess Consultancy Services Human Resources, Staffing & Recruiting TPE https://www.axcesscareers.com/
11 - 50 Employees
See more Axcess Consultancy Services offers

Job description

Logo Jobgether

Your missions

  • Inbound Voice Process
  • Minimum Qualification : 12th      
  • Permanent Work from Home
  • Can be hired from any location except J&K and Srinagar
  • Has to be very excellent in English and Hindi Both. (B2 level)
  • Rotational Shift(include night shift as well)
  • Rotational week off
  • Initial 90 days no leave
  • Ops and client will be on video call. (google meet)
  • At the time of Ops and client the candidate has to be ready with ID proof.(Aadhar card)
  • System and Internet is must. (MAC book is not acceptable)
  • RAM 4 GB/i3 processor and above with Windows 10.
  • Uploading and Downloading speed should be above 5 MBPS. (No mobile hotspot).
  • The candidate’s registration and AMCAT test have to be done before the client assessment.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • verbal-communication-skills
  • Teamwork
  • Customer Service

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