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IT Implementation Coordinator

extra holidays
Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Minimum of 5 years IT experience, Bachelor’s degree in related field, Knowledge in technology solutions.

Key responsabilities:

  • Collaborate with IT team for system integration
  • Test, troubleshoot, and maintain systems
  • Participate in client requirements evaluation
  • Propose initiatives and drive project vision
  • Identify and mitigate operational risks
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CallTek XLarge https://www.calltekinc.com/
5001 - 10000 Employees
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Job description

Responsibilities

  • Collaborate with other IT professionals, such as network administrators and software developers, to ensure systems are integrated and functioning properly.
  • This includes researching and staying informed about new technologies and trends in the IT industry, and determining how they can be applied to the organization's systems.
  • Test systems to ensure they are functioning correctly, troubleshoot and resolve any issues that arise, and maintain systems to keep them running smoothly.
  • Participate in the evaluation and requirements of the client contract, ensuring an understanding of business needs.
  • Propose initiatives and ensure hardware and software implementation that meets the client's operational needs.
  • Contribute to the project vision and breakdown, ensuring alignment with business objectives.
  • Identify and mitigate operational risks that may affect project timelines or deliverables.
  • Drive improvements and innovations to enhance the efficiency and effectiveness of project delivery.

Requirements

  • Minimum of 5 years of experience as a service desk lead, IT support, IT project coordinator, or DevOps leader.
  • An advanced level of English B2+/C1 is REQUIRED for this position.
  • Bachelor’s degree in systems Engineering or a related field.
  • Extensive knowledge and experience in technology solutions, system implementation, and end-user support.

Schedule: Monday to Friday, occasionally Saturday, during office hours (Colombian Time).

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Research
  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Innovation
  • Communication

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