Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Project Manager working remotely in the Philippines you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!
What You’ll Do
You’ll coordinate, track, scheduling and manage the diverse components of IT projects to execute these projects effectively, efficiently, on time and on budget. You’ll manage projects such as Windows Server Migrations, WAP, Firewall, and Switch Deployments, Office365 Deployments/Migrations, Azure Deployments/Migrations (virtual server, Azure AD, Azure Virtual Desktop), SharePoint Migrations, PC and Mac Desktop Deployments, New and current Client Re/onboardings, and Application Deployments.
During a Typical Day, You’ll
- Review project scopes and set timelines & expectations
- Consult with in-house subject matter experts
- Manage Client communications
- Schedule project resources to complete project work and ensure they are entering time into correct tickets/phases
- Monitor project progress and have final say on project completion
- Submit/Execute change orders as needed
- Review project documentation for completeness
What You Bring To The Role
- 3+ years working in a Managed Service Provider (MSP)
- Familiarity with the Microsoft cloud stack (Azure, 365, SharePoint, OneDrive)
- Excellent written and verbal communication skills with attention to detail
- Organized, proactive, and capable of interpreting and delivering on statements of work
- Basic understanding of various technologies and willingness to learn and earn certifications
- Ability to lead, mentor, and manage multiple priorities efficiently while maintaining good communication across all levels
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- Annual base salary of 1,101,000-1,573,000 php depending on experience
- And yes... all the benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit https://mybenefits.ttec.com/?manual for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location
Philippines
Job
_Customer Care Representative
