OnBase Administration Manager

72% Flex
Full Remote
Full time
Junior (1-2 years)
105 - 110 K yearly
Remote from:United States
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OnBase Administration Manager

72% Flex
Remote: Full Remote
Contract: Full time
Salary: 105 - 110K yearly
Experience: Junior (1-2 years)
Work from: United States...

Offer summary


Bachelor’s degree in relevant field, 5 years of OnBase experience, 1 year of team lead experience, OnBase Certified.

Key responsabilities:

  • Lead OnBase admin team
  • Maintain department content
  • Enhance processes with automation
  • Oversee projects and document groups
University of Colorado logo

University of Colorado

10001 Employees

Job description

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Your missions

Who We Are:

System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses. Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty. Learn more about CU System Administration.

Employee Services provides the CU community with excellent services from recruitment to retirement. This office provides technical expertise while administering benefits, professional development, payroll, individual tax management, and strategic HR programs. The functional areas of Employee Services include Payroll, Technologies, Benefits, Retirement, Financial Education, Learning and Development, International Tax and Human Resources.

Position Summary:

The OnBase Administration Manager is part of the Employee Services (ES) department within System Administration. This position will lead a team of two (2) full-time OnBase system administrators who are responsible for the support, development, and maintenance of department content using OnBase by Hyland enterprise platform. Along with leading the OnBase team, this position will also develop, test, debug, migrate, maintain, and support the Board of Regents (BOR), the CU Health Plan (Trust), and multiple ES teams such as benefits, leave team, payroll, HR, communications, and business operations. In addition to the system administration work, this position will proactively seek opportunities to enhance ES processes through automation and system enhancements for customers across System Administration.

The OnBase Administration Manager position will also oversee department document groups/ types, retention, user access, reporting, DIP processes, lifecycles, databases, unity forms, user accessibility, and multiple projects at a time. This position will coordinate projects and need to have effective management skills, be a highly organized professional, self-directed, attention to detail, fast learner, a team player, and be able to respond well to constantly evolving priorities. As new OnBase upgrades are released, it is important that this position continually reviews current processes and updates, as needed, by proactively brainstorming how customers could use the new releases.

This position reports to the HR Business Systems Program Director of Employee Services and is exempt from the State of Colorado Classified Staff system.

Where You Will Work:

This role is eligible to work remotely within the United States.

Diversity and Equity:

The University of Colorado System Administration Office is committed to recruiting and supporting a diverse workforce. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans.

Duties & Responsibilities:

Duties and responsibilities of the position include, but are not limited to:

OnBase Administrator:

  • A high-level understanding of OnBase Configuration, Studio, Time Management Console, Thick Client, and Unity Clients.
  • Oversees the configuration of OnBase for ES which includes user groups, user maintenance, keywords, unity forms, workflows, reporting dashboards, document import processor (DIP), PDF visual process, timers, databases, batch scanning etc.
  • Partners closely with the University Information services (UIS) enterprise content management team to discuss system upgrades, future roadmap, share ideas, and administration support.
  • Apply information governance standards and use standardized process to ensure content integrity that focuses on structure, policies, and procedures.
  • Ensure document types comply with relevant data protection, privacy regulations, user security, and record retention that align with university policy.
  • Identify gaps and recommend improvements to streamline processes to enhance efficiencies and overall processes.
  • Create and maintain a variety of reports, analytics, and dashboards to support data-driven decision making.
  • Develop and deliver training programs to educate department staff and end-users on system functionalities and standard methodologies.
  • Oversee web accessibility to ensure our OnBase Unity Forms and processes are accessible for all users.

Team Leadership and Management:

  • Ability to manage, lead, and develop current and new system administrators.
  • Performs employee reviews, assessments, goal setting and helps determine appropriate professional development opportunities.
  • Serve as escalation point for department OnBase requests, questions, and concerns.
  • Provide guidance to staff and assist in removing obstacles as they arise.
  • Ensures a high level of customer service and business partnership is maintained by all members of the team receiving and handling requests from internal and external customers, representing the University in a positive and professional manner.
  • Hire and train staff, as needed.
  • Responsible for the teams efficient processes, workflow, and timely completion of tasks.

Project Coordination:

  • Understands the different services, products, and teams across ES representing a broad horizontal and vertical view of ES needs to support content services process development, future expansions, and continuous improvements.
  • Oversee direct reports active projects to drive a positive outcome from planning to execution.

Applications/ Tools:


  • Adobe Acrobat Pro
  • Cherwell
  • HTML
  • MS Office Suite
  • MS SharePoint
  • MS SQL Server
  • MS Windows Server
  • Notepad ++
  • OnBase Client
  • OnBase Configuration
  • OnBase Diagnostics Console
  • OnBase Office Integration
  • OnBase Studio
  • OnBase Unity Client
  • OnBase Unity Management Console
  • OnBase Virtual Print Driver
  • OnBase Web Application Management Console
  • Remote Desktop Connection Manager
  • TeamDynamix
  • Zoom

What We Offer:

Salary: The anticipated hiring rate has been established at $105,000 - $110,000.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

  • No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
  • Disability, Life, Vision Insurance options.
  • Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
  • Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
  • Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
  • 4 weeks of parental leave to adjust to the joys of parenthood.
  • A tuition benefit program for you and/or your dependents.
  • Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
  • Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)


Minimum Qualifications:

Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of application to be considered for this role.

  • Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field from accredited college or university (work experience can be substituted on year-for-year basis for education).
  • Five (5) years of OnBase experience.
  • One (1) year of experience in a team lead or supervisory role, which includes assigning and reviewing the work of others, providing guidance to internal and external team members, and assisting management with performance reviews (this requirement may be substituted by formal leadership training).
  • OnBase Certified:
  • OnBase Certified System Administrator (OCSA) or
  • Hyland Certified OnBase Administrator Professional (HCOAP)
  • OnBase Certified Workflow Administrator (OCWA) or
  • Hyland Certified OnBase Workflow Administrator (HCOWAP)
  • OnBase Certified WorkView Administrator (OCWV) or
  • Hyland Certified OnBase WorkView Administrator (HCOWV)

Preferred Qualifications:

  • Bachelor’s degree or post-baccalaureate degree in a related field.
  • Seven (7) years of OnBase experience.
  • Two (2) years’ experience in a team lead or supervisory role, as indicated above (one year of this requirement may be substituted by formal leadership training)
  • Experience working in institutions of higher education.
  • Experience working with State and Federal labor laws and regulations.

See more

Required profile


Level of experience:Junior (1-2 years)
Industry :
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Proactive problem solver
  • Strong team player

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