Network Engineer

This is a remote position.

• Responsible for providing specifications, analyzing & recommending solutions and providing specifications for new products and services.
  
•  Should be expert in troubleshooting, operations and implementation of assigned disciplines which may include Security, Network, Infrastructure, and Applications.
  
• Review service issues escalated from Tier 1 & 2 Network Engineers, resolve issues or collaborate with other engineers, as needed until issue is fully resolved.
  
• Perform root cause analysis on escalated issues.
  
• Manage escalated tickets and communicate updates to clients to meet set expectations.
  
• Demonstrate advanced knowledge of routing, switching, wireless networking, and firewall configurations.
  
• Promotes a culture of learning and growth of T1/T2 Network Engineers and interns to help support the growth of the company; maintains a positive attitude towards training others.
  
• Technically savvy and able to troubleshoot intermediate to advanced computer, mobile phone and Microsoft software issues with our client.
  
• Methodical: Able to start with the simplest and most likely solution and quickly progress to more advanced solutions as needed
  
•  Detail-oriented: Able to use the minute details of a problem to filter out the many possible solutions that do not apply
  
• Able to create a detailed plan of attack for complex issues and estimate the duration of each step
  
• Able to set goals quickly and judge when focusing on a different solution is in the best interests of a client
  
• Experience with network design, engineering, and administration.
  
• Experience with common networking devices such as firewalls, switches, and routers.
  

Requirements