Job description

Life Services Specialist Administrator – Home Based - ARD986467

We’re on the hunt for a talented Life Services Specialist Administrator to join our growing team in the Lutine part of our business. This pivotal role, reporting to our Life Services Team Leader, offers the flexibility of being home based, with the occasional travel to our Doncaster office for team meetings and training. You will be responsible for providing technical underwriting support to insurers and brokers across the business. **

What does a Life Services Specialist Administrator here do?**

Responsibilities

This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your own objectives but focus on all of the following:

Manage the day-to-day technical referrals from the department.
Produce renewal and new life quotations for brokers.
Perform reconciliation, process money received, issuing refunds and handling queries relating to them.
Process any cancellations and mid-term adjustments.
Respond to broker queries via telephone and e-mail.
Claims processing such as logging, taking calls, e-mails and post.
Produce daily updates on service KPI’s within the team and report to the Team Leader.
Manage a diary process for new and existing policies.
Building strong relationships with our internal stakeholders.

What are we looking for in our next Life Services Specialist Administrator?

This Is An Opportunity For An Experienced Administrator, Ideally With Experience From An Insurance Market And Has a Knowledge Of Life Insurance Products And Services. You Will Be Computer Literate And Have Experience Of Using Both Microsoft Word And Excel. We Are Looking For Someone Has

Knowledge of insurance schemes KPI’s and performance drivers.
Ability to prioritise your workload from your own initiative.
A highly effective communicator.
Strong attention to detail.

Benefits

In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays.
Opportunity to progress your career across the entire Ardonagh family.
Gain professional CII or ACII qualifications to enhance your knowledge and career prospects.
Pension scheme for when you feel it’s time to retire.
24-hour support for you and your families physical and mental wellbeing.
Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more.
1 days paid volunteering day to give back to our communities.
Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community.
The Spotlight Awards, where we shine a light on the brightest talent across our group.

So, what are you waiting for? Apply today and one of our team will be in touch.

Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

_Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

_ Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

Geo Underwriting is one of the UK’s largest, full service managing general agent’s (MGA) encompassing Commercial Lines, Personal Lines, Agriculture and our London Market business, Geo Specialty.

With 11 regional offices, we offer a wide underwriting footprint, diverse product range and A-rated capacity. #GEO

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