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Jira Administrator

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

8 years experience with Jira., Experience in JIRA administration and Xray tool..

Key responsabilities:

  • Develop features using Facilities and Asset Management tools
  • Support application, integrations, user training, and documentation
Quantum Strides LLC logo
Quantum Strides LLC SME https://www.quantumstrides.com
51 - 200 Employees
About Quantum Strides LLC
Quantum Strides is an IBM Sustainability Software Business Partner specializing in solutions for Real Estate & Asset management, Capital Projects, Space & Move management, Operations & Maintenance and Sustainability. We are innovators and problem-solvers at heart. Using technology to tackle complex challenges and to deliver efficiencies for our customers is the bedrock of our culture and what we do best.Headquartered in the Washington DC metro area and consisting of a highly skilled workforce in the United States, we are a reliable partner for several Fortune 500 customers and Government entities. Additionally, our state-of-the-art development and test teams in India and talent pool in Canada, places us in a unique position to serve our clients across diverse geographical regions.Quantum Strides is considered an IBM TRIRIGA expert and has nearly a decade of experience in implementing, upgrading, and supporting the IBM TRIRIGA Application & Platform. Furthermore, we provide a highly skilled Maximo workforce to support IBM Maximo implementations and upgrades. Additionally, as an IBM Envizi partner, we help organizations with scope 1, 2 and 3 ESG reporting. Quantum Strides is also a ServiceNow (SNOW) partner specializing in IT Service Management (ITSM), IT Asset Management (ITAM) and has expertise in integrating SNOW to IBM technologies to provide customers with the best of both worlds.
See more Quantum Strides LLC offers

Job description

Jira Administrator Job Description

Quantum Strides LLC (QS) is a leader in the IWMS and EAM space providing services to enterprise customers globally. We are headquartered in the Washington DC metro area with a workforce that is spread across globe including the United States, Canada, India and UAE. QS provides IWMS, EAM and Cybersecurity solutions that include implementation, Upgrade, Integration, Analytics and Support services to Fortune 100 customers and government agencies.

Why join the Quantum Strides Team:

  • Be a part of innovative IWMS and EAM engagements with our Fortune 100 customers
  • Ability to work with a team that is globally located in the United States, Canada, India and UAE
  • Exposure to client facing engagements and with a real opportunity to make a change
  • Opportunities to progress beyond this role
  • Great career growth potential
  • Compensation that is industry best with attractive benefits

Key Responsibilities: -

As a Jira Administrator, you will develop features and capability utilizing portfolio of Facilities and Asset Management.

  • Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure
  • Provide application support for JIRA and Confluence to IT the rest of the business
  • Perform Tool Integrations & Customization
  • JIRA APIs and web hooks
  • Support JIRA and Confluence users
  • Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins
  • Utilize design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
  • Implement custom xml-based JIRA gadgets
  • Support and configure JIRA plugins (XRAY) as required
  • Generate documentation on workflows and processes implemented in JIRA to support run books
  • UAT (User Acceptance Test) Environment Management
  • Create JIRA projects, Custom Dashboard, queries and create reports as required
  • Monitor JIRA databases and copy data from PROD to TEST instance, when requested
  • Work with JIRA to enable custom workflows, screens, fields and dashboards
  • Codes, tests, and debugs new software / applications or makes enhancements to existing software / applications and provide solutions using JIRA
  • Create, copy, and administer JIRA projects

Basic Qualifications

  • 8 years experience with Jira.
  • Preferably with JIRA administration and Xray tool experience.


Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

X-RaysTool ManagementWebhooksBitbucketJIRAAtlassian Confluence

Other Skills

  • Verbal Communication Skills
  • Open Mindset
  • Analytical Skills
Are you interested?

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