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Industry Expert

72% Flex
UNLIMITED HOLIDAYS - EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE - LONG REMOTE PERIOD ALLOWED
Remote: 
Full Remote
Work from: 
South Africa

Offer summary

Qualifications:

Minimum Bachelor's Degree in relevant field, Previous online facilitation or training experience.

Key responsabilities:

  • Facilitate interactive learning experiences on chat platforms
  • Create engaging collaboration spaces for learners
  • Guide effective communication and team dynamics
  • Provide real-time feedback and promote peer-to-peer learning
  • Foster collaborative learning community and encourage reflective practice
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MasterStart E-learning Scaleup
51 - 200 Employees
See more MasterStart offers

Job description

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Your missions

This is a remote position.

MasterStart is an edtech business that places human connection at the heart of our flexible and fully supported online learning courses. Our portfolio of courses empower learners to grow, adapt and develop their careers in our fast-changing world. Do you want to help us achieve this goal?

Are you brimming with industry insights and equipped with the kind of charisma that lights up a room—or, in this case, a digital space? We're on the lookout for someone who thrives outside the traditional lecture hall, someone ready to dive head first into the dynamic world of online facilitation. If you've got a knack for sparking engaging conversations and a passion for real-world applications, then you might just be the gem we're searching for!

Join us in revolutionising online learning through our humanised online learning experience, where the buzz of real-time interaction, the thrill of applying theory on the fly, and the warmth of a supportive community converge to create an unparalleled learning environment. This role is all about fostering vibrant, collaborative spaces that are alive with energy and ideas, where every interaction is a step towards growth and innovation.

We need a trailblazer ready to blend practical wisdom with infectious enthusiasm, transforming every interaction into an adventure in learning. If you're eager to step beyond the confines of traditional lecturing and create memorable, impactful learning experiences, then we're excited to welcome you aboard.

Let's collaborate to make professional development not just informative, but exhilarating. Are you ready to join the journey?

Duties and Responsibilities

Facilitating Collaborative Learning Experiences:
  • Leverage the immediacy and interactivity of community chats and the ‘live’ collaborative learning sessions.
  • Use the community chat to engage learners in real-time problem-solving, simulations and case study discussions that require applying theoretical knowledge in practical, professional contexts in preparation for their collaborative learning experience.
Creating Engaging Spaces for Collaboration on Chat Platforms:
  • Utilise community chat platforms to create dynamic, engaging spaces for learners to collaborate, share insights and support each other. Ensure these spaces are well-organised, with clear guidelines for participation, to foster effective communication and collaboration.
  • Utilise the chat technology to support effective collaboration so that it mimics professional communication tools. Integrate activities like direct messaging, videos, and file sharing to enhance collaborative learning experiences and prepare learners for the digital workplace.
Guiding Effective Communication and Team Dynamics:
  • Actively contribute and guide the communication within chat-based collaborative groups to ensure clarity, respect and productivity. Provide tips and strategies for effective online communication, and intervene as necessary to facilitate positive group dynamics and resolve conflicts.
Providing Real-Time Feedback in Community Chat:
  • Offer immediate, constructive feedback within the community chat on collaborative processes and outcomes.
  • Use the chat platform to highlight effective collaboration and communication strategies, and offer suggestions for improvement in a timely manner.
Promoting Peer-to-Peer Learning:
  • Encourage learners to provide feedback and share knowledge with each other within the community chat. Facilitate structured and informal peer review sessions, discussion threads and collaborative exercises that promote active learning and mutual support.
Building a Collaborative Learning Community:
  • Foster a sense of community, encouraging learners to support each other, share resources and engage in continuous, informal learning.
  • Promote an atmosphere of mutual respect, inclusivity and shared goals.
Encouraging Reflective Practice:
  • Initiate reflection sessions where learners can discuss their collaborative experiences, share challenges and successes, and reflect on the learning process.
  • Use these discussions to reinforce the value of collaboration and continuous improvement.
Staying Updated on Best Practices:
  • Continuously learn about and integrate the latest industry best practices related to your expertise and share these with the learners.
Requirements and Qualifications:
  • Minimum Bachelor's Degree in the field in which you are an Industry Expert
  • Previous online facilitation or training experience is a BONUS
  • Experience in marking assessments is a BONUS
  • Must have excellent internet connectivity and reliable technology

Salary
  • We pay per cohort and per assessment marked

Working hours
  • Determined by the course schedule and between 8am - 5pm, Monday - Friday.

Location
  • Remote

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Professional Communication
  • verbal-communication-skills