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German Speaking Customer Service Advisor_ Work from Home

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent or near native in German, Fluent in English, Communication and social skills.

Key responsabilities:

  • Support clientele via phone/email/chat
  • Follow best practices for customer satisfaction
  • Record customer interactions
  • Be part of a service team
nm excellence through people Ltd. logo
nm excellence through people Ltd. Hrtech: Human Resources + Technology Startup https://www.nm-excellence.com
2 - 10 Employees
See more nm excellence through people Ltd. offers

Job description

Are you customer service oriented with great communication skills? Join an enthusiastic diverse team and work from home.


About the job:


  • Support the clientele via phone / email / chat

  • Follow the best practices to achieve customer satisfaction

  • Keep records of customer interactions

  • Belong to a customer service team


Your Profile:


  • Fluent or near native in German

  • Fluent in English

  • Communication skills

  • Social skills

  • Availability to work in shifts

  • Experience in CS will be considered a plus

  • Strong MS Office / Computer skills


Required profile

Experience

Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Social Skills
  • Customer Service
  • Organizational Skills

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