KEY RESPONSIBILITIES
- Lead the analysis, design, implementation, configuration, and support of D365FO modules related to Supply Chain Management and Inventory Management.
- Collaborate with cross-functional teams to gather business requirements, translate them into technical specifications, and configure the system accordingly.
- Conduct thorough testing of system changes and enhancements to ensure accuracy, reliability, and optimal performance.
- Provide subject matter expertise in SCM and Inventory processes, offering guidance and best practices to improve efficiency and alignment with industry standards.
- Collaborate with developers, solution architects, and project managers to ensure successful project delivery and alignment with regional business objectives.
- Troubleshoot and resolve complex issues related to D365FO SCM and Inventory modules, working closely with end-users from different countries to provide effective solutions.
- Maintain up-to-date set of documentation for application design and flow, As-Is and To-Be business processes, functional design, system testing, monitoring & tracking the issues with resolution status.
- Stay current with industry trends, Microsoft updates, and best practices in D365FO SCM and Inventory Management, and make recommendations for system improvements.
- Lead in user training sessions, workshops, and documentation creation to ensure end-users are proficient in utilizing the ERP system for SCM and Inventory related modules.
- Utilize data migration tools and scripts to extract, transform, and load data into D365FO, adhering to established data mapping rules.
- Monitor data migration processes and troubleshoot any issues or discrepancies that arise during migration.
- Collaborate with functional analysts to ensure data validation and reconciliation post-migration, resolving any data integrity issues.
- Develop and maintain documentation for data migration processes, procedures, and validation steps.
- Provide training and guidance to end-users for data-related activities in the new legal entities.
- Participate in the evaluation of third-party integrations and extensions that enhance the functionality of the D365FO system.
EDUCATION/QUALIFICATION/EXPERIENCE
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Relevant certifications in Microsoft Dynamics 365 (Finance and Operations) are a plus.
- Minimum of 4-5 years of experience in ERP system analysis, configuration, and support, with a focus on Microsoft Dynamics AX or Dynamic 365 for Finance and Operations (D365FO).
- Industry knowledge in Food & Beverage or Retail Sector is preferred.
- Proven expertise in implementing and configuring D365FO modules related to Supply Chain Management and Inventory Management modules.
- In-depth understanding of SCM and Inventory costing best practices and their alignment with ERP systems.
- Experience collaborating with cross-functional teams and effectively translating business requirements into technical solutions.
- Experience in creating new legal entity, data migration, conducting UAT and user training.
- Experience performing data migration using Data Management module.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
- In-depth knowledge in Microsoft Dynamics 365 Finance and Operations or Dynamics AX ERP product with solid skill in functional knowledge such as Finance, Supply Chain or Retail/Commerce.
- Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.
- Excellent communication skills to interact with technical and non-technical stakeholders at various levels of the organization.
- Proficiency in Microsoft Dynamics 365 for Finance and Operations (D365FO) with a focus on SCM and Inventory Management modules.
- Knowledge of Supply Chain Management and Inventory Management best practices and industry standards.
- Ability to conduct system testing, quality assurance, data migration, UAT and training for changes and enhancements.
- Familiarity with third-party integrations and extensions to optimize D365FO for finance and POS operations.
- Strong documentation skills for technical specifications and end-user training materials.
OTHERS
- Fluent communication in English and interpersonal skills, both verbal and written.
- Meticulous and good team player who is able to work with various level of stakeholders from different cultures and locations.
- Ability to work in a flexible, dynamic and fast-paced environment managing multiple projects concurrently.
- Should be able to travel to other countries if needed
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