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IT Support Engineer Alkmaar MAX EUR52K - Dutch No Visa

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Netherlands

Offer summary

Qualifications:

Workstation management expertise, Dutch language proficiency, ITIL knowledge and IT affinity, Preferred: Cloud services knowledge.

Key responsabilities:

  • Become first contact for office automation inquiries
  • Assist in Windows, Teams, SharePoint support
  • Manage user administration and maintain inventory
  • Ensure access & security policies implementation
Futures Works Global logo
Futures Works Global Human Resources, Staffing & Recruiting SME https://futures.works/
11 - 50 Employees
About Futures Works Global
We're redefining the recruitment industry by blending the best elements of job boards, and traditional recruitment, all while eliminating the drawbacks typically associated with the hiring process. We are a team of dedicated professionals, committed to facilitating a seamless connection between job-seekers and employers. Here's how Futures.Works. does that: Jobs from Clients: We receive job opportunities directly from global companies. As your career consultants, we handpick roles that align perfectly with your skills, interests, and ambitions. Best Opportunities for Candidates: We prioritize your career growth. Offering you a curated selection of promising opportunities, we make sure every role aligns with your personal and professional goals. Direct Client Interaction: Breaking away from traditional recruitment practices, we work in a shared back end where the client receives your application directly. This fosters a greater understanding and builds mutual trust, deleting blockers. Your Recruitment Buddy: We're not just a platform; we're your personal guide throughout the recruitment journey. Offering tips, tricks, and preparation advice, we ensure you're well-prepared for every step. We help you negotiate the best deal. We keep the process on track and provide guidance when needed. We're not pushy, and we're not here to sell; we're here to assist you in finding your future. With Futures.Works. we provide the speed and benefits of a job board, the direct interaction of a recruitment partner, and the personalized support of experts, minus the disadvantages. We are committed to making your job search more efficient, smoother, and more rewarding. Ready to explore a new way of working? Let's navigate your career journey together. With Futures. Works, we make work, work for you. Questions? Hello@futures.works and one of our consultants will be with you soon!
See more Futures Works Global offers

Job description

Job Opportunity: IT Support Engineer

Our client, a renowned company specializing in automotive industry support through smart online tools, market figures, and vehicle data, is seeking a talented IT Support Engineer. Based in Heerhugowaard, Noord-Holland, you'll become the first point of contact for office automation inquiries, requests, and incidents.

About Our Client

For over 40 years, our client has been an authority in vehicle information, leveraging data science models and their expertise in smart data use to deliver unique insights to the market. This allows automotive companies to concentrate on their core business operations, supported by agile improvements and developments of products and services.

Job Description

As an IT Support Engineer, you'll be well-versed with Windows, Teams, Exchange Online, SharePoint Online, and other Office 365 services. Your role includes helping others with their questions and explaining the operational aspects of these systems, making this position an excellent fit for those who enjoy problem-solving and guiding others.

Competitive Advantage

Our client prides itself on its customer-centric approach, involving its customer panel in the development and testing of new initiatives. They offer insights not only to car companies but also to other stakeholders such as leasing companies, importers, banks, and insurers. They provide training and clinics to ensure their customers utilize their systems optimally and gain maximum business returns.

Qualifications

- Required: Workstation management, Dutch language skills, ITIL knowledge, IT affinity

- Preferred: Cloud services, Facility applications, Fixed and mobile telephony

What You Get

Working for our client means joining a dedicated team of 140 colleagues committed to unburdening companies in the automotive industry. They foster a culture of entrepreneurship and innovation, investing heavily in their employees. You'll have the freedom, trust, and responsibility to continue improving in your profession.

Typical Weekly Tasks

- Registering requests, resolving daily issues for colleagues, and distributing the requests among different resolution groups within the IT Operations team (8 hrs)

- Participating in workstation management and serving as a point of contact for incidents (8 hrs)

- Maintaining inventory and keeping user administration updated (8 hrs)

- Ensuring proper implementation of access and security policies (8 hrs)

- Maintaining communication with hardware and software systems suppliers and (cloud) services providers (8 hrs)

Total weekly hours: 40 hrs

Career Path

While our client doesn't have a predefined career path for this role, they strongly believe in nurturing talent and providing growth opportunities for their employees. Further discussions regarding career progression can be conducted during the interview process.

Tools Used

Microsoft Teams, Microsoft SharePoint, Microsoft Office 365, Microsoft Exchange, Windows

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Microsoft TeamsCustomer Service TrainingMicrosoft SharePointDesktop ManagementCloud ServicesMicrosoft Office 365ITIL Security Management

Other Skills

  • Microsoft Outlook
  • Motivational Skills
  • Microsoft Windows
Are you interested?

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