Compliance and Anti-Fraud Associate - APAC

85% Flex
Full Remote
Remote from:APAC
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Compliance and Anti-Fraud Associate - APAC

85% Flex
Extra Holidays-Fully Flexible
Remote: Full Remote
Work from: APAC...

Offer summary


Technical, analytical skills, Strong organizational abilities, Fluency in English.

Key responsabilities:

  • Maintain Sender ID database
  • Ensure compliance with SMS regulations
  • Analyze customer SMS use cases
Mitto logo


Telecommunication ServicesLarge
201 - 500 Employees

Job description

Logo Jobgether

Your missions

Join Mitto and be beyond. 🚀

Eager to go beyond? If so, we’d love to meet you!

We’re Mitto and we’re thrilled to be revolutionizing the way the world communicates through our Cloud-Communications-Platform-as-a-Service (CPaaS).

We were launched in 2013 with SMS and quickly blossomed beyond to include voice, chatbots, all major chat apps, and CRM/marketing platform integrations. We also developed pre-built tools for bulk campaigns and conversational support chats. We’re riding a wave into the future, and you can join!

Here at Mitto, you’ll be working with a global team of people that’s spread out across 30 locations - and growing! We’re proud to be a group of curious minds that scour the landscape for whatever’s next in omnichannel communication. We’re adaptive, resilient, and determined. 💪 🧠

In joining Mitto, you’ll enjoy an endless array of opportunities and benefits. With us, you’ll get to skip the morning commute and work from the comfort of your own home! 🏠 Our team members also enjoy a supportive, engaging, and collaborative culture with flexible working hours.

How you’ll go beyond: 📈

  • Sender ID registration (both reactive and proactive)
  • Actively maintain the Sender ID database, proactively check routing setup, and ensure compliance with global SMS regulations
  • Learn and stay up to date with global SMS requirements and regulatory changes affecting SMS delivery
  • Perform ongoing analysis of customer SMS use cases and message content to ensure compliance with country-specific requirements
  • Create and maintain procedures for testing, troubleshooting, configuring, and whitelisting global Sender IDs
  • Support the Routing team in managing global SMS delivery by handling the Sender ID procurement and launch process, and act as an SMS compliance liaison between Mitto and global SMS providers

What you bring to the table: 📋

  • Technical, analytical and problem-solving proficiency
  • Strong organizational and computer skills and good knowledge of MS Office
  • Willingness to work closely in a team, promoting a healthy team environment
  • Fluency in English, verbal and written; knowledge of other languages is a plus

How we’ll go beyond for you: 💗

  • A collaborative environment that enables you, and every other team member, to make a direct impact on our collective success
  • Full flexibility in where, when, and how you work (remote-first culture, generous time off, flexible hours, lots of autonomy to do your best work)
  • The ability to collaborate with talented individuals throughout the world (27 nationalities and counting!)
  • Unlimited learning opportunities (Udemy courses, Mitto Academy, Mentorship, Conferences, Lunch & Learns, etc.)
  • From generous days off to SPA vouchers for the newlyweds – in Mitto, we take care of your wellbeing in and outside of work
  • We want you not only to succeed in your role but grow with it, so we offer structured career planning and individual, “tailor-made” learning programs

Ready to take your career beyond? 🚀

Then we’re ready to hear from you. Shoot us a message today.

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Soft Skills

  • Collaborative team player
  • Proactive problem solver

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