90% English proficiency, Steady wired internet connection, USB Wired headset, Windows 10 or MacOS.
Key responsabilities:
Answer calls professionally following code of conduct
Be familiar with industry-specific vocabulary
Participate in internal professional training
Communicate and report to team leader
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This is a business about people helping people. This is a business about a total and complete client and employee satisfaction as together we serve the Limited English Proficient. We are a business that is passionate about communication amongst all people regardless of language, country of origin, or circumstance. We believe that communication is the first step to understanding. When we are understood we are empowered to exceed even our own expectations.