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Field Inspector III

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Massachusetts (USA)

Offer summary

Qualifications:

3-5 Years of experience in related equipment industry environment, Experience in field office and outdoor work environment.

Key responsabilities:

  • Use iInspector app for various equipment inspections
  • Coordinate tasks for inspection preparation
  • Communicate effectively with sales staff and customers
  • Organize tasks for effective processing
  • Act as lead coordinator and mentor on site
Ritchie Bros. logo
Ritchie Bros. Large https://www.rbauction.com
1001 - 5000 Employees
See more Ritchie Bros. offers

Job description

About Us

Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry. Our mission is to create compelling business solutions for the world's builders to easily and confidently exchange equipment. Learn more about us at: https://www.ritchiebros.com/

About The Team

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives. 

Job Description

The Field Inspector (Level 3)’s primary role will be to perform inspection for all multi-channel products. Core responsibilities will be to use the iInspector application to collect information and capture quality images for various equipment and inspection types. The position requires proficient equipment operator experience, comprehensive understanding of common and specialized equipment types, and the ability to professionally communicate with sales staff and external customers for effective inspection processing. Inspectors will have daily interaction with Inspection Liaisons & other regional inspectors to prioritize workflow in a team environment.

Responsibilities
  • Use iInspector application to complete inspections for various equipment & inspection product types
  • Coordinate and/or perform tasks to prepare equipment for inspection
  • Create strategic routes that drive overall efficiency for remote inspections
  • Navigate unique equipment types to select proper inspection checklist that drive content accuracy
  • Make equipment condition assessments and provide thorough information to best describe
  • Action inspection type upgrades or downgrades to align with equipment condition when warranted
  • Communicate and resolve equipment identification and readiness issues
  • Navigate and resolve technical concerns related to iInspector app and inspection content processing
  • Organize daily tasks in a manner that drive effective sale processing for multichannel products
  • Responsibilities includes acting as a lead onsite coordinator for large remote sales and acting as a mentor for junior-level inspectors
  • Support auction day activities as needed
  • Perform other duties as assigned

    Qualifications
  • 3 -5 Years of experience in related equipment industry environment
  • Field office and Outdoor Work environment
  • Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Verbal Communication Skills
    • Customer Service
    • Prioritization
    • Teamwork
    • Multitasking
    • Professionalism

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