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CRG Relationship Manager

72% Flex
Full Remote
  • Remote from:United States
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CRG Relationship Manager

72% Flex
Remote: Full Remote
Work from: United States...

Offer summary


BA/BS degree in agribusiness or related field, 8+ years of banking or agricultural lending experience, Strong credit analysis and agricultural lending principles knowledge.

Key responsabilities:

  • Analyze and evaluate credits to develop credit packages with Head of Credit Resolution
  • Serve as main point of contact for resolving distressed credits, compile loan package, and make recommendations on loan requests
  • Process foreclosures, bankruptcy, and other litigation issues with customers
  • Provide training to credit staff, participate in loan committee meetings, and assist with distressed loan management
American AgCredit logo
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American AgCredit

Financial ServicesSME

501 - 1000 Employees

Job description

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Your missions

Why should you join our team?

American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.

Benefits offered by American AgCredit:

  • Commitment to agriculture and the communities we serve
  • Family friendly work environment
  • Investment in employee development
  • Medical, Dental and Vision coverage
  • Outstanding 401k – automatic 3% employer contribution, plus match up to 6%
  • Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
  • Competitive Incentive Compensation Plan
  • Disability & Life Insurance
  • Employee mental, physical, and financial wellness programs
  • The position is bonus eligible based on association and personal performance

Position will be posted until filled.


This role is generally responsible for analyzing and evaluating credits for developing credit packages in conjunction with the Head of Credit Resolution. The Credit Resolution Relationship Manager will gather information necessary to make appropriate credit decisions, analyze credit and restructuring requests from start to finish, and obtain information from customers and third parties as necessary. Will serve as the main point of contact for resolving distressed credits. This position will compile the loan package, and with the Director of Credit Resolution make recommendations on loan and restructuring requests based on Association Underwriting Standards. Will complete analysis on various servicing actions on existing customers, such as restructures, extensions, forbearances, releases, assumptions, conversions, and charge offs . Responsible for management of existing designated loan portfolio as well as any new accounts transferred to the Credit Resolution Group. Provides training to credit staff and may serve as a member of or participate in loan committee meetings.


Portfolio Management

  • Along with the Head of Credit Resolution, serves as the point of contact for all distressed loans.

  • Works with Underwriting to develop credit packages and loan servicing actions. Gathers information necessary to make appropriate credit decisions. Reviews and analyzes credit packages in conjunction with AAC Loan Underwriting Standards. Requests and reviews appraisal/field reports, obtain third party verifications, obtain credit reports, and request lien searches as necessary.

  • Develops credit packages and loan servicing actions.

    • Gathers information necessary to make appropriate credit decisions. Reviews and analyzes credit information presented; determines the need for more thorough investigation or additional information.

    • Requests appraisal/field reports, obtain third party verifications, obtain credit reports, and request lien searches as necessary.

    • Completes loan analysis, including financial statements, cash flows, loan analysis forms, trend sheets, writing narratives, preparing facts, and offering opinions concerning credit worthiness, risks and mitigants, and other forms as required. Formulates projections using historical financial data, current budgets and other information.

    • Makes approval recommendations on loan actions based on Association Loan Underwriting Standards while complying Borrowers Rights Regulations. Participates in loan committee meetings as may be required.

  • Process foreclosures, bankruptcy and other litigation issues with customers. Manages acquired properties.

  • Prepares quarterly Loan Servicing Reports, High Attention Credit Reports as well as other CRG Reports as required to monitor the portfolio. Monitors, coordinates and maintains loan servicing information. Maintains and completes loan monitoring. Maintains current interest rate analysis, recommends follow-up actions when necessary. Monitor loan process. Provide backup to loan officers on customer service issues and responds independently to requests for information and assistance.

  • Acts as second line of defense in monitoring the Association’s potentially distressed loans. Monitors the Distressed Loan Notices sent and assists lenders and underwriters as necessary to reach credit resolution.  Follows-up on actions arising from the Portfolio Watch and other watch list meetings. 

  • Determines and reviews legal documentation. Coordinates with all credit and approval departments as well as with attorney’s and title companies on loan closings.

  • Assists with developing training to the Association staff on distressed loan management processes.  Assist with branch staff in discussions about restructure and liquidation issues.

  • Assist with any special projects where a Credit Resolution employee is needed. Travel is required.

  • Perform other duties assigned.


No direct supervision responsivities; makes independent decisions; works under general supervision of Head of Credit Resolution, or designee.


  • BA/BS degree with emphasis on agribusiness, business administration, or equivalent.

  • Eight or more years of progressively responsible banking or related agricultural lending experience.

  • Strong credit and analytical skills. Demonstrated understanding of agricultural lending principles and practices, and association and Farm Credit System operating policies and procedures.

  • Knowledge of FCA regulations, association, and district policies and procedures.

  • Demonstrated proficiency in organizing and prioritizing work to meet deadlines.

  • Strong written and verbal communication skills.

  • Strong persuasive and interpersonal skills.

  • Proficient in use of PC, including word-processing, e-mail and electronic spreadsheet software.

Credit Resolution Relationship Manager:

In addition to essential functions, the Credit Resolution Relationship Manager is responsible for the following:

  • Responsible for larger and more complex credits including Commercial and Agribusiness channels.

  • Maintains relationships with participants and other syndicated members as required.

  • Provides mentorship for the National Guard.

  • Develops, manages and delivers specialized technical training and guidance to Association staff. Provides leadership to staff at multiple locations across the Association while coordinating with CRG Leadership. 

  • Provides mentorship and onboarding of Credit Resolution staff including consultation, review and approvals of credit actions for their peers within their delegated lending authority.

  • Six or more years of progressively responsible Special Assets experience.


Must have the ability to perform basic office tasks and work in a typical office setting.  Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period.  Must have strong written and verbal communication skills to adequately convey ideas and work well with a team.  Ability to talk and hear, sit, and use their hands and fingers, and reach in all directions is essential in performance of the job.  Some lifting and moving of items up to 25 pounds required.  Work during established business hours and weekend and/or evening work.  Some travel required. 

PART-TIME REMOTE/HYBRID: These employees will work partly remote and partly onsite. Part-time remote employees will work with their managers to determine when and how often they are needed onsite.


Minimum $106,914.00 - Max $178,293.00 Annual

This range is reflective of the national salary average for this position and will be adjusted using geographic variance for physical location of the hired candidate. American AgCredit may compensate outside of the salary range for bona fide reasons not related to membership in a protected class.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above.

If you need assistance or an accommodation due to a disability, you may contact us at

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Soft Skills

  • Strong written and verbal communication skills
  • Great analytical thinking and persuasive interpersonal skills

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