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Director, Publishers and Platform Partnerships

75% Flex
Full Remote
Senior (5-10 years)
115 - 120 K yearly
  • Remote from:United States
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Director, Publishers and Platform Partnerships

75% Flex
Remote: Full Remote
Salary: 115 - 120K yearly
Experience: Senior (5-10 years)
Work from: United States...

Offer summary


High school diploma or GED, 5+ years experience in management, digital content, book metadata, distribution, technical understanding.

Key responsabilities:

  • Manage Publisher and Platform team
  • Develop business with publisher partners
  • Represent Benetech at industry conferences
  • Oversee contract negotiations and reviews
  • Forecast and track budgets, maintain collections
Benetech logo
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Edtech: Education + TechnologySME
51 - 200 Employees

Job description

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Your missions

Job Details
Job Location:    Remote - Palo Alto, CA
Position Type:    Full Time
Education Level:    High School
Salary Range:    $115,000.00 - $120,000.00 Salary/year
Travel Percentage:    Up to 25%
Job Shift:    Day
Job Category:    Nonprofit - Social Services

Position:                     Director, Publishing and Platform Partnerships

Location:                    Remote

Category:                   Full time Exempt 

Reports to:                 VP, Content  

Direct Reports:          Publisher & Platform Team of 4-6 staff with a wide variety of tasks


About Benetech  


Benetech believes that equitable access to education is a human right. Our technology and services break down systemic barriers and empower all learners regardless of ability. Around the world, we partner with local communities to expand inclusive and equitable education opportunities. To date we have delivered more than 20 million accessible books helping over 1.5 million students, jobseekers, and adults to read, learn, and pursue their dreams. People at Benetech believe strongly in the mission, and we work hard to embody our Truths each day.


Attracting candidates from all backgrounds  


Our Benetech team reflects the diversity of the people we impact. We hire great people from a wide variety of backgrounds, including members of historically marginalized or oppressed communities because it makes our organization stronger. Research shows that individuals only apply to jobs if they meet all of the qualifications. We know there are great candidates who might not check all of the boxes and possess important skills we haven’t thought of. If that’s you, apply and tell us about yourself. 


The Opportunity  


This position will report to the VP of Content and have a significant impact on Benetech’s ability to serve the needs of our global membership community. The Director of Publisher and Platform Partnerships will lead a dynamic group of staff, be involved in key decisions and activities, and participate in implementing Benetech’s growing list of services to help drive Benetech forward.


The right candidate will be able to apply their mix of technical and account management skills in a fast-paced environment, as Benetech reshapes the way readers and learners interact with content they want and need in order to be successful in their studies and throughout their lives.


Key Responsibilities  


  • Management: Lead Publisher and Platform team of 4-6 direct reports.
  • Business/collection development: Pursue potential publisher donating partners, negotiate and close agreements, onboard, educate, and act as knowledge resource for donating publishers, own and continually maintain effective relationships with donating publishers, including periodic check ins with key partners. Oversee resolution of file and upload issues. Troubleshoot and guide team on troubleshooting problems. Point of escalation for publisher-related issues. Surface and address gaps in collection. Report on and analyze content data on key measures.
  • Support GCA service suite: Lead P&P contributions to GCA efforts, including providing and analyzing relevant data and Increasing awareness of GCA and Benetech Tool opportunities throughout the education and publishing industries. Also manage staff who provide back-end support for GCA processes
  • Represent Benetech at industry conferences: Attend, and occasionally present, at industry conferences such as London Book Fair, Frankfurt Book Fair, and the American Library Association.
  • Contract specialist: Lead contract negotiations and reviews of publisher donation agreements, vendor agreements, and other partner contracts in consultation with Benetech counsel as required.
  • Primary contact and relationship owner for Bookshare Platform Licensees: Director-level liaison and point of escalation for BPLs. Run regular meetings and check ins.  Direct P&P staff to handle regular client communication and issues. Collaborate when necessary, with CS and/or Engineering. Point of contact for Finance on queries regarding BPL invoices; resolve as necessary.
  • Non-library partners primary contact: Lead P&P contact and intermediary with Engineering for APH, CAST, NIMAC, and similar organizations both in regularly scheduled meetings and as issues arise.
  • Liaise with engineering: Represent P&P in meetings and work with the Product and Engineering departments to ensure team business needs are met.
  • Budget forecasting and tracking: Forecast and track annual and quarterly P&P budgets. Specific attention to revenue generation for Bookshare Platform and GCA suite
  • Direct collections maintenance: Guide P&P staff and seek company-wide input on special collections and other curated lists; assign staff to fulfill. Monitor upcoming opportunities for new collections and updates to drive membership increase.
  • Metrics tracking and reporting: Through dashboards, Salesforce, and Bookshare reporting catalog, monitor key department metrics such as financials, TATs, overdue purchases, and books in student request pipeline.
  • Student request pipeline tracking and supervision: Supervise staff who have primary responsibility for functions: creating requests, fulfilling through NIMAC, purchasing, receiving, chopping/scanning, conversion by vendors, approving files. Provide guidance and answer queries from staff. Track key measures.
  • Data research and reporting: Support leadership in grant funding by providing quarterly reports and metrics, plus data and research as requested for five-year OSEP grant. Scrub and refine data to address requests appropriately; evaluate usefulness of tracking and data and suggest improvements. Run reports in PowerBI and DataWarehouse, requesting data from Data Insights when not available in readily accessible tools. Troubleshoot problems. Raise requests for new reports; act as intermediary and support BPL for PowerBI.
  • Oversee and guide the activity for Benetech volunteers who work on getting accessible books for paying Bookshare members.

Qualifications and Core Competencies 



  • HS Diploma or GED
  • 5+ years management experience
  • 5+ years digital content experience
  • 5+ years book metadata experience (especially ONIX and MARC)
  • 5+ years book distribution experience
  • Strong technical understanding of book/content management systems


  • Bachelor’s degree in a related fied
  • Library market distribution experience
  • Online book catalog maintenance experience
  • Customer support/ Account Management experience


Travel Obligations: Travel for this position may take up to 20%. This includes international travel.


Physical Demands and Working Environment: 


The bullet points below are representative of the physical demands and working environment that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.

  • Remote office setting; proximity to office equipment that includes electronic devices.
  • Must remain at a workstation for at least 50% of the time; will need to use equipment that includes electronic devices.
  • Perceive and interact with text, media, and people.
  • Communicate and accurately exchange information with text, media, and people.
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Required profile

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Level of experience :
Senior (5-10 years)
Spoken language(s)
Check out the description to know which languages are mandatory.

Soft Skills

  • Strategic planner
  • Team leader with strong technical acumen

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