B2C Sales Administrator
77% FlexFull Remote
- Remote from:Africa
Request priority access (3/3)
B2C Sales Administrator
77% Flex
Remote: Full Remote
Work from: Africa
Offer summary
Qualifications:
Previous sales/customer service experience, Matric qualification, Fully bilingual in English and Afrikaans.Key responsabilities:
- Learn products/services
- Handle high volume of customer communication via phone, email, messaging
- Ensure high lead conversion rates and build strong customer relationships
- Follow up on orders with accuracy and timeliness
- Gather feedback and provide excellent service
DSL Telecom
Telecommunication ServicesSME51 - 200 Employees
aboutDSL Telecom
Job description
Your missions
Description:
DSL Telecom is a Sales & Marketing company that specialises in high demand technology products including Internet, Voice and Cloud Services. We are the largest Vox business partner in SA, the largest post-paid Telkom dealer in the country and the first and largest Zoho partner in Sub-Saharan Africa. DSL Telecom has won numerous awards for our achievements and our positioning in relevant high growth industries means the possibilities are endless for DSL Telecom and the right candidate.
Job brief:
Are you ready to unleash your sales potential and earn uncapped commission? We are looking for a results-driven B2C (business to consumer) sales administrator to join our inbound sales team to actively monetize a high volume of inbound web leads and qualified orders for our connectivity products and services.
You must be comfortable handling dozens of leads per day, qualifying prospects and closing sales via phone, email and messaging. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. Ultimately, you will help build certainty throughout the sales and order process and build on our company’s reputation for offering outstanding service.
Responsibilities include:
- Learn the products and services offered
- Understand customer needs and requirements
- Handling high volumes of phone calls, mails and messaging from customers
- Ensure high lead/order conversion rates through building pipeline, inbound lead follow up and closing deals
- Handle the processing of all orders with accuracy and timeliness
- Build strong client relationships, through regular pro-active communication
- Ensure prompt and accurate answers to clients’ queries
- Achieve monthly and quarterly sales quotas
- Gather feedback from customers or prospects and share with internal teams
- Update internal CRM database supplier databases with account and service information
- Ensure adherence to laws and policies
Requirements
- Previous experience in Sales, customer service or similar environment
- Matric qualification
- Prioritizing, time management and organizational skills
- Fast learner and passion for sales & customer service
- Excellent verbal and written communication skills
- Fully bilingual (English & Afrikaans)
- Strong attention to detail
- Ability to prioritise own workload and work independently
- Good computer literacy, including Microsoft Office Suite & CRM
- This is primarily an office based position but a practical work from home workspace will be required should you be requested to work remote
- High Speed Internet Connection At Home (Including Back-Up connection) and UPS.
- High performance laptop pc and 2nd screen
Bonus
- Uncapped commission potential
Benefits
- Medical Aid Contribution
We are open to local candidates only! You'll need to be in DSL Telecom’s office in Somerset West on a regular basis with ability to work remote when required.
Required profile
Experience
Spoken language(s)
Check out the description to know which languages are mandatory.
Soft Skills
- Excellent communication skills
- Strong attention to detail
- Good organizational and time management
- Ability to work independently
- Proactive mindset
Go Premium: Access the World's Largest Selection of Remote Jobs!
- Largest Inventory: Dive into the world's largest remote job inventory. More than half of these opportunities can't be found on standard platforms.
- Personalized Matches: Our AI-driven algorithms ensure you find job listings perfectly matched to your skills and preferences.
- Application fast-lane: Discover positions where you rank in the TOP 5% of applicants, and get personally introduced to recruiters with Jobgether.
- Try out our Premium Benefits with a 7-Day FREE TRIAL.
No obligations. Cancel anytime.
Find other similar jobs
🚀 Go Premium Today!
Unlock Unlimited Access to the Largest Remote Job Platform!
🚀
Go Premium Today!
Unlock Unlimited Access to the Largest Remote Job Platform!