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Accounts Receivable Coordinator

77% Flex
Full Remote
Junior (1-2 years)
  • Remote from:Canada
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Accounts Receivable Coordinator

77% Flex
Remote: Full Remote
Experience: Junior (1-2 years)
Work from: Canada...

Offer summary


Minimum grade 12 education, 1 year accounts receivable experience, Excellent interpersonal and communication skills.

Key responsabilities:

  • Conduct accounts receivable activities
  • Resolve customer inquiries
  • Provide excellent customer service
  • Handle bank deposits and payment records
Arbor Memorial Inc. logo
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Arbor Memorial Inc.

Individual & Family ServicesLarge

1001 - 5000 Employees

Job description

Logo Jobgether

Your missions

At Arbor Memorial, you will be surrounded by caring colleagues and hands-on, experienced leaders with a well-established Canadian company. Your skills and knowledge will ultimately contribute to meaningful experiences for the families we serve. That’s incredibly fulfilling. Truly making a difference is a rare thing and at Arbor, our team members have this opportunity every single day.


Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.


About This Location:


Our Home Office is located in the heart of Bloor West Village in Toronto, just steps away from Jane Subway station. This role is a hybrid position with the requirement to attend the office on an as-needed basis.


About This Role:

Reporting to the Manager, Accounts Receivable and following Company and Accounts Receivable Department policies and procedures, you will be responsible for supporting efforts to collect the Company’s accounts receivables.


You will have the opportunity to contribute to the maximization of Company profitability through the achievement of the Accounts Receivable Department’s objectives and ensure exceptional service is provided to clients and colleagues.


Key Qualifications and Demonstrated Abilities:


  • Minimum of grade 12 education or equivalent with 1 year of previous accounts receivable experience.
  • Self-motivated with the ability to work effectively independently or as part of a team.
  • Excellent attention to detail and consistently high level of accuracy.
  • Exceptional interpersonal, negotiation and communication skills; verbal, written and presentation.
  • Demonstrated strong customer service skills with the ability to partner with all levels of the organization.
  • Exemplifies Arbor’s values of compassion, integrity, trust, teamwork, belonging and excellence.
  • Possesses excellent computer skills, specifically with the Microsoft Office Suite of products including Excel, Word, PowerPoint, and Outlook.
  • Possesses the ability to work in a fast-paced office environment.
  • Ability to multi-task, meet deadlines and work independently as well as in a team-oriented environment.




  • Conducts accounts receivable activities including but not limited to: 
  • Making phone calls and sending letter, email and fax correspondences to external customers; 
  • Processing customer payments (including arrears and recurring payments); 
  • Distributing registration receipts for Ontario collection letters; 
  • Issuing monthly arrears emails to managers and sales counsellors; and
  • Processing contract amendments and cancellations in contract management software.
  • Resolves customer accounts receivable inquiries. 
  • Updates notes and customer call logs with accounts receivable efforts and expected payment details in contract management software.
  • Provides excellent customer service to both internal and external customers. 
  • Reconciles and finalizes daily bank deposits.
  • Processes daily updates for automated payments.
  • Prints statements and accounts receivable letters and delivers them to the mailroom.
  • Forwards account information to third party collections agencies.
  • Maintains and files bank deposits and payment records.
  • Performs other duties, as required.


About us:


At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.


Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.


Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.


We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.


If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.

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Level of experience :
Junior (1-2 years)
Industry :
Spoken language(s)
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Soft Skills

  • Team player
  • Excellent communication and negotiation skills

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