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Associate M365 Engineer

72% Flex
Full Remote
Senior (5-10 years)
  • Remote from:United States
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Associate M365 Engineer

72% Flex
Remote: Full Remote
Experience: Senior (5-10 years)
Work from: United States...

Offer summary

Qualifications:

3-7 years' experience with Microsoft 365, Expertise in PowerShell & task automation, Change management familiarity, Self-driven, eager to learn.

Key responsabilities:

  • Provide day-to-day M365 support
  • Manage Teams, SharePoint, Exchange Online
  • Troubleshoot AD syncing & migration
  • Stay updated on M365 features
Acrisure logo
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Acrisure

Financial ServicesXLarge

http://acrisure.com/

10001 Employees

Job description

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Your missions

Job Title: Associate M365 Engineer
Department: Information Technology
Location: Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary: 


The Associate M365 Engineer is responsible for the implementation and ongoing support of all Microsoft 365 business systems. Provides direct technical support in problem management, integration, and systems maintenance of the of the Microsoft 365 tenancy. Ensure performance and availability meet SLA’s and objectives through monitoring, timely service restoration, and tuning. Duties may include implementation, maintenance/administration, and troubleshooting and diagnostics. 
 

Responsibilities:

  • Day to day tier 3 support and management of the Microsoft 365 environment with a focus on Exchange Online, Teams, SharePoint, OneDrive, Intune, and Azure Active Directory 
  • Maintenance and management of Teams and Audio Conferencing through knowledge of best practices and previous deployment experience 
  • Maintaining and troubleshooting sync of identities between on-prem Active Directory and Azure Active Directory via Azure AD connect.  
  • Ability to assist with migration of other Microsoft 365 tenants into a centralized tenant. 
  • Consult with other business units and agencies as needed to configure and deploy the M365 environment 
  • Supporting and deployment of enterprise applications for SSO and cloud app integration/federation 
  • Stay current on Microsoft 365 features and capabilities including availability, reliability, performance, monitoring, backup, and security 
  • Experience working with a large variety of nuanced and diverse leverage of the Microsoft 365 platform 
  • Understanding of and adherence to ITIL best practices and change management. 
  • On-Call rotations and after-hours work and weekends as needed 
  • Provide documentation and administrative training guides for educational and architectural purposes 
  • Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems 

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

  • 3 -7 years’ experience specifically in day-to-day operations of an enterprise Microsoft 365 implementation. Subject Matter Expert within the Microsoft 365 platform 
  • The candidate should have extensive knowledge in PowerShell and experience in automation of tasks. 
  • Ability to transition and change priorities quickly from rapidly growing business needs and altering structures. 
  • Be highly capable in documenting processes and creating knowledge articles 
  • Ability to multi-task and manage operational day to day and project tasks responsibilities. 
  • Familiarity with Change Management 
  • Be self-driven and motivated to learn. 

Education/Experience:

  • Experience working for a Managed Service Provider 
  • Certifications within the Microsoft 365 platform 
  • Subject Matter Expert within a specific module of the Microsoft 365 platform: Intune, Exchange Online, Azure Active Directory or SharePoint 
  • Extensive experience within management and architecture of local Active Directory 
  • Experience working with Graph API 

Benefits & Perks:

  • Competitive Compensation
  • Industry Leading Healthcare
  • Savings and Investments
  • Charitable Giving Programs
  • Offering hybrid work option
  • Opportunities for Growth
  • Parental Leave
  • Generous time away
     

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit www.Acrisure.com or learn more here.
 

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

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Experience

Level of experience :
Senior (5-10 years)
Industry :
Spoken language(s)
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Soft Skills

  • Documentation proficiency
  • Adaptability & multitasking ability

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