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Insurance Verification Specialist I (REMOTE)

75% Flex
Full Remote
  • Remote from:Georgia (USA), Illinois (USA)...
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Insurance Verification Specialist I (REMOTE)

75% Flex
Remote: Full Remote

Offer summary


High school diploma or equivalent, Experience in healthcare administration or related field, Knowledge of medical terminology, insurance policies, EHR systems.

Key responsabilities:

  • Verify patient insurance coverage
  • Obtain authorizations for medical services
  • Document verification details accurately
  • Assist in obtaining pre-authorizations
  • Communicate with providers and insurance carriers
Advanced Diabetes Supply logo
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Advanced Diabetes Supply


501 - 1000 Employees

Job description

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Your missions

Job Type

About Our Company

Advanced Diabetes Supply® was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply® to a national leader in the industry. Creating high-performance, adaptive teams requires a relentless commitment to hiring the best. We strive to maintain a casual, fun environment whenever possible, but we don’t just play around. We work hard every day to provide a positive work culture and respectful atmosphere. The standards we set for ourselves are high, and we love to be challenged! If you enjoy working in a collaborative environment, have a passion for excellence and a bias for action, we may be just what you’ve been looking for.

Interested in learning more about our company and its culture? Visit us at

About The Position

Hours:  8:30 AM to 5:00 PM ET, Monday to Friday

Location: Remote

The Insurance Verification Specialist I plays a vital role in the healthcare organization by verifying patient insurance coverage, obtaining authorizations for medical services, and ensuring accurate billing information. They work under the supervision of the Insurance Verification Supervisor, contributing to the efficient operation of the insurance verification process.

Essential Functions

  • Verifies patient insurance coverage by reviewing insurance information and contacting insurance providers as needed.
  • Confirms eligibility and benefits for medical services according to payer requirements.
  • Documents insurance verification details accurately in the electronic health record (EHR) system.
  • Assists in obtaining pre-authorizations for medical procedures and services as required by insurance companies.
  • Communicates with healthcare providers and insurance carriers to facilitate authorization processes.
  • Tracks and updates authorization status in the EHR system.
  • Verifies accuracy of patient billing information, including insurance coverage and demographic details.
  • Collaborates with billing and coding teams to resolve insurance-related billing issues and discrepancies.
  • Ensures timely and accurate submission of insurance claims.
  • Provides assistance and information to patients regarding their insurance coverage and benefits.
  • Addresses patient inquiries and concerns related to insurance verification and authorization processes.
  • Maintain professionalism and empathy while interacting with patients and insurance representatives.
  • Embraces and exemplifies ADS core values:

* We put our people first. 

* We serve our members with passion.

* We take ownership.

* We pursue excellence.

* We never stop growing.

Other Responsibilities

  • May perform any additional responsibilities or special projects as required.
  • May provide cross-functional support as business needs demand.
  • Duties and responsibilities may be subject to change based upon the needs of the department.
  • High school diploma or equivalent (GED).
  • Previous experience in healthcare administration, medical billing, or insurance verification.
  • Familiarity with medical terminology, insurance policies, and billing procedures.
  • Computer skills, including experience with EHR systems and insurance verification software.
  • Familiarity with regulatory requirements, such as HIPAA, and industry best practices in insurance verification.

Expected Competencies

  • Friendly, professional, and effective communications skills; able to calmly present solutions in challenging situations.
  • Proactive identification of challenges, and solution-oriented approach to problem solving.
  • Service-orientation and aptitude to utilize proper listening skills.
  • Effective analytical skills: able to use inductive and deductive reasoning to anticipate outcomes.
  • Self-directed accountability and reliability
  • Strong communication, and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams.
  • Able to manage and prioritize multiple tasks/projects, work autonomously, and meet deadlines.
  • Able to work well in a team environment that promotes inclusiveness and communication among team members.
  • Communication using both verbal and written English proficiency.
  • Cultural competence

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to remain in a stationary position most of the time (stand or sit). While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Other Requirements

  • Candidates must successfully pass a background check.
  • Candidates must be able to provide proof of eligibility to work in the United States without sponsorship.

Compensation Package 

Pay ranges may vary depending on location. The general pay range for this position is $17.00 - $18.00 per hour. Actual compensation depends on education, experience, and relevant skills. In addition, benefits include:

  • Health, Dental & Vision options
  • FSA and HSA plan with Employer Contribution
  • Employer paid EAP
  • 401k with 4% Company Match
  • Discretionary Profit-Sharing Plan
  • Paid Time Off (PTO) Including 7 Paid Holidays and a Birthday Holiday
  • On-Site Gym
  • In-house Training Programs
  • A fun culture in a fast-growing organization!

Equal Opportunity Statement 

Advanced Diabetes Supply® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.   

Salary Description
$17 - $18 / hour
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Soft Skills

  • Effective communication and problem-solving skills
  • Service-oriented with good listening skills
  • Analytical thinking and self-directed accountability

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