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Senior Claims Representative - Professional Liability (Remote)

72% Flex
Full Remote
Mid-level (2-5 years)
  • Remote from:United States
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Senior Claims Representative - Professional Liability (Remote)

72% Flex
Remote: Full Remote
Experience: Mid-level (2-5 years)
Work from: United States...

Offer summary


BA/BS degree required, 3+ years handling professional liability claims preferred, Active adjuster license in at least one state preferred.

Key responsabilities:

  • Manage professional liability claims of varying complexity
  • Analyze coverage issues and ensure adequate reserves
  • Communicate with internal and external parties
  • Participate in litigation management and negotiation
  • Maintain adjuster licenses and document claim files
biBerk Business Insurance logo
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biBerk Business Insurance


51 - 200 Employees

Job description

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Your missions

The Senior Claims Representative will directly handle miscellaneous professional liability claims of varying complexity for a variety of professions, including real estate agents, insurance agents, lawyers, allied health medical professionals, interior designers, journalists, estheticians, travel agents, accountants, financial advisors, and more. This position will require the ability to analyze coverage issues in addition to routine claim adjusting functions, a willingness to adapt to our rapidly growing business, and excellent time management skills. Additionally, the position will involve extensive coverage letter drafting and frequent communication with internal and external parties. Strong writing and interpersonal skills are essential. 

Location: This is a full-time remote position.

Job Responsibilities

  • Manage an active desk of litigated and non-litigated claims of varying complexity under miscellaneous professional liability coverages
  • Recognize exposures and ensure reserves are adequate and timely
  • Evaluate coverage issues and identify risk transfer opportunities
  • Manage litigation by proper expert selection, planning, budgeting and partnership with defense counsel
  • Strong negotiation skills
  • Effective communication both internally and externally
  • Proactively manage claim resolution, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority
  • Actively participate in mediations as needed, within limit of settlement authority
  • Manage allocated loss adjustment expense through strategic handling and bill review/payment processing in coordination with the billing unit
  • Appropriately document claim files in accordance with established guidelines
  • Maintain adjuster licenses, as required
  • This position may require occasional travel to attend mediations, trainings, trials and/or other related meetings

Preferred Knowledge

  • An active adjuster license in at least one state
  • Prior experience handling litigated claims
  • Ability to work in a fast paced environment
  • Strong analytical, organizational and time management skills
  • Excellent written and verbal communication skills
  • Ability to work independently and meet assigned deadlines
  • Promptly respond to inquiries with a sense of urgency
  • Ability to work in a collaborative and cooperative virtual office environment
  • Ability to multi-task and effectively prioritize tasks with frequent interruptions
  • Ability to follow instructions and established procedures
  • Proficiency with MS Word, Excel and internet applications
  • Highly attentive to details
  • Able to work under pressure and execute good judgment in sensitive situations
  • Strong interpersonal skills


  • BA/BS degree required
  • AIC, SCLA, CPCU or other industry designation a plus


  • 3+ years of experience handling professional liability claims preferred

About biBERK:

biBERK is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. ( is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBERK are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some highlights of our benefits are:

  • Great work environment with growth opportunity
  • Competitive compensation
  • Generous amounts of vacation and sick time
  • Closed on major holidays
  • 401(k) with company match and profit sharing
  • A fantastic healthcare package
  • Tuition reimbursement after 6 months of employment

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided.  The salary range for this position is $90-110k per year.  Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

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Required profile

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Level of experience :
Mid-level (2-5 years)
Spoken language(s)
Check out the description to know which languages are mandatory.
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Hard Skills

Soft Skills

  • Strong interpersonal and negotiation skills
  • Excellent written and verbal communication
  • Proactive time management and organization
  • Ability to work independently and collaboratively

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