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Billing Support Operation

unlimited holidays - extra holidays - extra parental leave - long remote period allowed

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Philippines

Offer summary

Qualifications:

1-3 years relevant work experience, Strong customer service and written skills, Computer navigation skills.

Key responsabilities:

Contact Utility Vendors for invoices and extensions
Navigate vendor websites for account registration
Enter invoices into the system

CallTek XLarge https://www.calltekinc.com/

5001 - 10000 Employees

See more CallTek offers

Job description

Job Description:

In this role, Candidate will be contacting Utility Vendors on behalf of our Clients to register accounts online, request missing invoices, and negotiate extensions on accounts.

Majo Duties and Responsibilities:

Contacting Utility Vendors to obtain missing invoice

Navigate Utility Vendor's websites to enroll accounts

Contacting Utility Vendors to negotiate payment extensions.

Minor Duties and Responsibilities:

Entering invoices into our system

Other clerical work to support on-time payment of client's invoices.

Requirements

1-3 years of relevant work experience
Preferred phone based, customer support experience Strong customer service and written skills
Computer skills. Candidate should have the ability to:
Navigate multiple systems, programs & windows
Simultaneously document call notes & customer interactions

Key Competencies