Sales Development Representative - USA

Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. 

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. 

More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.

Smartcat’s vision is to realise a world where there is equal access to innovations and ideas. 

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.

Mission

The mission of the Sales Development Representative in Smartcat is to engage, connect and qualify inbound prospects as well as research, identify, connect and qualify outbound prospects.

You will be supporting two sales teams (strategic and velocity) to grow pipeline in both value and absolute accounts. There is no expectation of a detailed understanding of Smartcat products, but we do expect you to have a strong interest in both the SaaS software and the localization industry. 

Responsibilities

• Engage, connect and qualify inbound MQLs
• Engage, connect and book demos though an ABM motion Prospect into strategic business accounts via cold call, email, and social strategies
• Maintain consistent outbound calling of 100+ calls per day
• Drive sales growth and pipeline through setting up qualified, high-value meetings for Account Executives
• Provide detailed notes on qualified prospects and keep CRM up-to-date
• Produce creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments and influence company revenue
• Own the lead generation of your assigned verticals. Qualify prospects for pain, budget, decision-making ability, and product fit.
• Actively learn about the business problems and personal pains your prospects face and use those problems to evoke an emotional response that aligns with the Smartcat platform
• Work closely with Sales and Revenue Operations to refine target audience and identify new business opportunities
• Be the voice of the customer and provide feedback to the organization on customer needs, pains, buying processes, and priorities

Requirements

• At least 2 years of work experience in SDR/BDR or a similar role within B2B SaaS organizations
• Experience with CRM software (Hubspot preferable)
• Fluent English. Second language will be an advantage
• Sandler sales training or prior experience with the Sandler sales methodology is a plus
• Excellent communication and negotiation skills
• Aggressive drive for business growth and a high tolerance for uncertainty and risk
• Integrity, full commitment, and a strong sense of ownership
• Readiness to work in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to breakthrough
• Openness to feedback and alternative opinions and ideas
• Comfortable working with remote teams across time zones
• Easy-going personality, high tolerance to cultural differences
• Curiosity and passion for the global translation industry

Why joining Smartcat might be your best move so far

• Innovating the $50 Billion industry
  Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
• High-impact role enabling innovation and inclusion in organisations
  You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
• Fully remote team of high-performers
  We are a global team of 170+ enthusiastic people. We have been fully remote since 2020, with some locations populated with more “Smartcatters” than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan.  We strive to grow aggressively, but we also preserve our high performance, engagement, and open feedback culture. As diverse as we are, we love working and having fun together, and we’re sure you’ll love working with us too.
• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone who will become a part of the team and play a critical role in the most exciting part of our journey from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing 150% YoY thanks to the strong product-market fit and the culture of high sense of urgency.   
• Celebrating diversity
  We welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. We are committed to diversity and inclusion & prohibit discrimination and harassment.