Field Service Engineer Semi Conductor Machines (Homebased) (Germany, Nürnberg area)

We are looking for a Field Service Engineer who wants to take on a challenge in a family company, where cutting edge technology is used to make silver sintering and molding (packaging) machines. You will be working with our service department from your home address, where you are going to install machines, analyze & solve problems, help and make solutions on our machines on site with our German clients. These clients are mainly active in the semi-conductor and automotive industry.

As field service engineer at Boschman you are an important interface between us and our customers. You represent Boschman on both technical and personal level. The Service Engineer provides onsite field service support mainly through the performance of installations, upgrades, repairs, training and maintenance of advanced transfer molding and sintering systems. Primary focus are customers in Nurnberg region of Germany (up to a range of 200 to 300 km). The Service Engineer troubleshoots either to resolve issues directly or through referring advanced issues to technical support resources at Boschman HQ. The service engineer acts as a company ambassador, instructing customers in the operation and maintenance of the system.

Other tasks are:

• Travels in and outside Germany are required for the purposes of technical training and performing service activities at overseas customer sites or backfilling for other Boschman Service Engineers.
• Completes service, expense reports and other administrative responsibilities in accordance with the company’s procedures and with supervisor’s approval.
• Uses company technical documentation and provides feedback for improvement.
• Performs other duties as assigned.