Account Manager

XRM Vision is a leader in developing customer relationship management (CRM) strategies and in implementing Microsoft Dynamics 365 CRM solutions.

We make it our mission to help clients unlock their full business potential by providing them with an exceptional customer experience and by offering them ambitious growth opportunities.

Our commitment also includes providing excellent career opportunities and working conditions for all members of our community.

Join our team of experts and contribute to the success of our company.

We are currently seeking an Account Executive to join our sales department. This is a proactive sales role for our new customers.

Tasks and responsibilities

Your main roles are to identify, manage and win new logo business, and drive repeatable and dependable sales and follow-on revenue from those accounts.

This is a proactive sales role mainly, if not exclusively, for new name accounts and new logos. It involves generally horizontal (market) selling, with some evolving specialization. A proactive account and sales plan are required for all existing customer accounts.

KPIs

You will be evaluated on different KPIs, such as:

• Sales/revenue/MRR

• Forecasting accuracy

• Cloud/license revenue

• Revenue from services; project, break/fix, managed services

• Sales to new logos

• Sales to named existing customers

• Number of advisory service sessions provided to customers per month

To succeed in your role, you will need the following competencies:

• Your top qualities: networking and lead generation, sales cycle development and execution, business acumen/understanding of prospect business, ability to meet quota, ability to envision and convey business value to prospects.

• Your background: At least 5 years of B2B sales experience (account executive, account manager, business development, pre-sales support, relevant role within the vertical) with a verifiable track record of your previous successes.

• Certifications in sales and productivity methodologies (focused on customer relation management), Microsoft Dynamics 365 certifications (ideally Customer Engagement) an asset.

We need quality people in order to provide quality services. We value and promote people who stand out for their:

• Expertise and ability to offer an exceptional customer experience,

• Sense of responsibility,

• Willingness to excel, grow, and share their knowledge,

• Empathy and open-mindedness,

• Creativity in offering efficient service,

• Ability to embrace change,

• Enthusiasm and humility.

Additional Information

XRM Vision is a human-sized company with a focus on customer satisfaction, employee well-being, and corporate sustainability.

With a new work environment and stimulating projects on the go, we offer attractive working conditions (flexibility, equality, and recognition), and a comprehensive compensation package that continues to expand.

Our high-quality approach is known for making a tangible positive impact on our customers. As a member of our dynamic, open-minded team, you’ll have the opportunity to make a real difference.