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Technical Support Engineer (d/f/m)

Full Remote

Technical Support Engineer (d/f/m)



Full Remote

Job description

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Your missions

Do you enjoy being part of team that provides high-quality technical support for hardware and software?

Would you like to collaborate with dynamic, cross-functional and international teams?

Join our innovating Engineering team!

Our Oilfield Services Team is assembling and testing the latest products of oilfield equipment which is beating heart of our work.
We collaborate with our development teams in science, mechanical and electrical engineering, physics, geoscience, to develop innovative drilling tools.

Partner with the best

As Technical Support Engineer (d/f/m) you will be responsible for supporting the continued development and testing of surface hardware like StrataVision/TruVision. You will represent business/domain stakeholders and ensure the wants/needs of the market are met. Additionally, you will drive best practices, adoption, and reliability among field, AMO, and technical support specialists.

As Technical Support Engineer, (d/f/m), you will be responsible for

  • Participating in the ownership and authoring of technical bulletins, documentation, operational procedures, training materials, and field test plans

  • Providing technical and operational insight to product managers, engineering, and supply chain

  • Participating in deployment readiness assessment (DRA) processing and the engineering design review process

  • Hosting recurring calls with regions to discuss best practices, processing improvements, and required training and certification

Fuel your passion

To be successful in this role you will:

  • Have successfully completed your Bachelor studies

  • Have significant experience in a field work environment

  • Have deep practical knowledge of Drilling Services software and hardware

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. In this role, we can confidently offer the following flexible working patterns:

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

  • Working from flexible location – occasionally working remotely from home or any other work location

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their completely authentic selves to work. We invest in the health and well-being of our workforce, train, reward talent, and develop leaders at all levels to bring out the best in each other.

The Good Stuff

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:

  • Reward for outstanding achievements

  • Contemporary work-life balance policies and wellbeing activities

  • Safety net of insurance for accidents, death and disability

  • Additional voluntary benefits

  • Professional development courses

  • Interesting Employee Stock Purchase Plan

  • Subsidization of a modern canteen

  • Childcare offer for spring, summer and autumn breaks of 1 week each

Required profile

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Remote location allowed
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